Following the rapid expansion of its restaurant delivery service to more than 20 major cities in the last several months, Amazon is finally getting around to offering one-hour food delivery via Amazon Restaurants to two of the largest metro areas in the South: Miami and Atlanta.
Amazon announced Tuesday the most recent additions to its Restaurant service available to members of Amazon’s $99/year subscription program.
Those seeking to have a bite of food delivered can do so by using Amazon’s Prime Now app, where they can view participating restaurants, browse menus, place orders, and track the status of their delivery.
With the service Amazon says it provides customers with free one-hour delivery with no menu markups, guaranteeing that customers pay the same price as they do at the restaurant or Amazon will refund the price of the item.
That last bit of information comes just a week after Postmates, another food delivery company, came under fire from users who say their estimated bills jumped up significantly when their food was actually delivered.
Most of the customers’ issues occurred when viewing the estimated subtotal after placing restaurant orders through Postmates.
While in some cases, customers noticed the significant price jump included not only service and delivery fees, others found no evidence of where the additional costs were coming from.
by Ashlee Kieler via Consumerist
No comments:
Post a Comment