No more wondering what your package gets up to while it’s out for delivery — did it stop for a drink and miss its connecting flight? — with a new service UPS is rolling out that allows customers to track their shipments in the final stage, from one second to the next.
“Follow My Delivery” will roll out first for pricier UPS Air and UPS Worldwide Express deliveries as part of the UPS My Choice program, the company announced. Which means yes, if you want to use it, you’ll have to sign up (for free). Though it’s limited to just those two kinds of deliveries for now, UPS plans to expand the new feature to more services in the future.
Customers will be able to see the UPS driver’s truck on a live map, but you won’t be able to see the vehicle’s route, since that would be weird and stalkerish. Again, this is only while the vehicle is out for delivery.
UPS My Choice members also have the ability to re-route packages to their workplace or a neighbor’s house if they’re not going to be home when their shipment is supposed to arrive.
by Mary Beth Quirk via Consumerist
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