Sbarro would really like to be known as something other than the place where you eat at the mall when you don’t like burgers, then immediately wonder exactly how you just spent $7 on a single slice of pizza and a soft drink. Customers have complained to our sibling publication Consumer Reports that the chain’s food doesn’t seem fresh and is a poor value for the money.
Sbarro has also filed for bankruptcy protection twice in the last four years, and would rather people didn’t see them as the restaurant where people go when they have no other choice. The first standalone restaurant will have about twenty seats, but intends to mostly serve carryout and delivery customers.
What about those mall stores? The chain is only in about 1/3 of malls nationwide, so it could theoretically expand into even more.
One thing won’t change: it will always be the best place to get a real New York Slice.
http://www.youtube.com/watch?v=TRgEeDR98X8
Sbarro’s New Chapter [QSR Magazine]
by Laura Northrup via Consumerist
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