From the lengthy e-mail exchange between the professor and the restaurateur. (via Boston.com)
Earlier today, we told you about the Harvard Business School professor who engaged in a lengthy back and forth with the owner of a couple of Boston-area restaurants over the issue of a $4 overcharge. Apparently the Internet didn’t side with the prof, who is now apologizing.
“Having reflected on my interaction with [the restaurant owner], including what I said and how I said it, it’s clear that I was very much out of line,” the academic writes in a statement posted on Boston.com. “I aspire to act with great respect and humility in dealing with others, no matter what the situation. Clearly I failed to do so. I am sorry, and I intend to do better in the future. I have reached out to Ran and will apologize to him personally as well.”
The restaurant owner, who clearly came out on top in the court of public opinion (though honestly, he should have offered to make the refund right away and his online menu should match the actual prices), issued a statement of his own today, thanking people from all around the world who voiced support for his business.
“I have received overwhelming support from Harvard graduates and the student body,” he writes. “I believe that one man’s actions should not be the burden of another. I just want to apologize to Harvard for all the negative association they have been linked with this ordeal. I also believe that something good can come out of all this situation.”
by Chris Morran via Consumerist
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