The Stupid Shipping Gang is back to work at Amazon: indeed, it never left. The Stupid Shipping Gang are the people who package e-commerce items for shipping, using inappropriately large or excessive packaging. Matthew’s office ordered nine RAM modules for laptop computers…and received them in nine separate boxes.
Here are a few reasons why they might not have fit all nine in one box:
- Some of them might have come from a different distribution center. This one is unlikely, but becomes more likely the more of the same item that you order.
They wanted to keep track of all nine pieces. A kingpin of the Stupid Shipping Gang explained to us last year that online retailer want to keep track of their merchandise. “There are a lot of people out there who will try to say that you short shipped them and not pay,” he writes. “This gives [the retailer] something to fall back on.” If every one of those nine boxes was tracked individually to the customer’s doorstep, then it’s harder to claim that the box only contained eight.
by Laura Northrup via Consumerist
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