Comcast Says That ‘Almost All’ Services Are Restored, Everyone Rejoice

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Great news out of Kabletown: Comcast says that the Xfinity outage that caused TV and Internet problems as well as severe annoyance nationwide is over, and “almost all services have already been restored.” Think of all the people who had today off work and school and who were forced to… well, a lot of them probably got online using their phones, or they found something else productive to do. Still.

What caused the outage? What can customers do? Comcast didn’t have a lot to say, probably because they were still busy answering phone calls and tweets, but their statement blames a “temporary network interruption” that took out service. While the DownDetector heat map remains moderately hot, most users are reporting that their services have been restored, if a bit slow.

Comcast’s official explanation was simply this:

We have repaired the temporary network interruption that impacted some of our services this morning. Our engineers continue to work on this issue and almost all services have already been restored. We apologize for any inconvenience this has caused our customers.

INFORMATION ABOUT 2/15 SERVICE INTERRUPTION [Comcast]
Comcast says ‘almost all services’ disrupted by outage are now restored [Philly.com]

by Laura Northrup via Consumerist