Amazon expanded its Home Services program connecting consumers to service providers to install and fix their purchases.
Despite a pending lawsuit claiming it stole provider lists from rival service marketplace Angie’s List, Amazon announced today that it would expand its upstart Amazon Home Services to 15 new cities, offering consumers a place to find local service providers for repairs, installations and other jobs around the house.
The e-commerce giant says in its announcement that with the recent expansion the Home Services marketplace now includes over 15 million unique options across more than 900 professional services.
The expansion into Atlanta, Boston, Chicago, Dallas-Fort Worth, Houston, Miami, Philadelphia, Phoenix, San Diego, San Jose and Washington D.C, as well as an increase in service providers available in New York City, Los Angeles, San Francisco and Seattle, was initiated after the company saw applications for service providers wanting to be listed in the marketplace quadruple, Reuters reports.
“We have seen an incredible surge in applications from providers to be part of the platform since our launch and that’s what has allowed us to expand so rapidly,” Nish Lathia, general manager of Amazon Home Services, told Reuters.
In addition to expanding the reach of its new subsidiary, Amazon announced that customers now have two ways to shop Home Services: custom and pre-packaged services.
For custom services – like painting a room to home entertainment setup – customers can create free requests by describing what needs to be done using text and photos and submitting a request to get estimates from local pros.
Additionally, the marketplace offers a plethora of pre-packaged services like TV wall mounting and faucet replacement, Amazon says.
“Amazon Home Services makes buying a service as easy as buying a product on Amazon,” Lathia said in the announcement. “We are excited to expand our offers and availability across the country, providing customers with a quick and simple way to purchase services and service pros with a trusted and familiar marketplace to reach local customers. We’re also excited to see the growth in custom service requests with completed projects ranging from central air installation to home entertainment setup.”
Amazon Home Services Expands in Atlanta, Boston, Chicago, Houston, Phoenix, Miami, San Diego and More [Amazon]
Amazon expands local services marketplace in U.S. cities [Reuters]
by Ashlee Kieler via Consumerist
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