Earlier today, we highlighted the feat of globalization that brings millions of red roses to our doorsteps on one specific date. Unfortunately, mid-February this year is a time of bitterly cold temperatures in much of the country. Cool temperatures preserve cut flowers, but cold temperatures can destroy cut flowers and kill live plants. That’s why 1-800-Flowers, for one, has had a disastrous holiday.
While we can’t tap their phones to find out what customers who call them up have to say, customers of wire service florists generally have had good luck using Twitter to get customer support. Let’s see how that’s working out for them.
1-800-Flowers apparently had some trouble getting hold of red roses this year.
When they got roses, they didn’t always arrive in good condition.
Live plants are a lovely gift…unless they aren’t so live.
No flowers to show off here:
@1800flowers your customer service is worse than your flower delivery service. http://t.co/mpKhwxeADp—
Jayson (@DashThree) February 16, 2015
It wasn’t all bad…assuming that these lilies actually open, this arrangement is pretty close to what was ordered.
If you’re a regular Consumerist reader, you should have followed our guide to finding a high-quality local florist, and you most likely didn’t have any floral disasters. Maybe your partner doesn’t read Consumerist, or some other mixup or disaster happened: if you experienced a floral disaster, send it to us for our annual Valentine’s Day Garden of Discontent roundup. Send your pictures to tips@consumerist.com and put “FLOWER FAIL” in the subject line to get our attention.
by Laura Northrup via Consumerist
No comments:
Post a Comment