Perhaps you didn’t even mean to check out Maddie’s Amazing 3rd Birthday Party!!! footage on Facebook, maybe you were just scrolling along on your phone and stopped to read a post below that one. Nevertheless, if you haven’t turned the video autoplay feature off on your mobile devices, that sucker will start playing and could eat into your data allotment big time, as many users are finding out the rough way.
Facebook phone users have been reporting bill shock after one too many videos has gone and played itself, says consumer finance site MoneySavingExpert.com, saying they’ve “seen many complaints from people who have been stung with data bills after exceeding their monthly allowance and who believe it to be because of Facebook autoplaying videos.”
This is even more of an issue these days, when Facebook has basically turned into a minefield of ice bucket challenges, threatening to go off everywhere you look and destroy your data allowance merely because you didn’t scroll past fast enough.
Facebook confirmed to MoneySavingExpert.com that the setting is on autoplay by default, no matter if you’re on a 3G or 4G connection or WiFi. So right about now is a good time to make sure you’ve got that setting turned off if you want to keep your bill from skyrocketing.
Here’s how:
• On an iPhone or iOS devices, go to Settings>Facebook. Once you’re there, click Settings>Auto-play>Wi-Fi only or Off.
• On Androids, open up the Facebook app and click Account Settings>App Settings>Auto-play only on WiFi or Off.
Facebook app user? Beware big bills as videos automatically play [MoneySavingExpert.com]
by Mary Beth Quirk via Consumerist
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