Between the FCC’s efforts to reform the set-top box market and the cable industry’s thinly veiled threats of litigation — not to mention divided opinions on the issue on Capitol Hill — the old cable box is a big topic of conversation these days. And while much of the focus has been on the billions of dollars the cable and satellite companies make from monthly lease fees on these devices, we’d like to hear from people who have had to go toe-to-toe with their pay-TV provider over their set-top boxes.
So if you were grossly overcharged, charged for boxes you didn’t have, charged for a rental fee for a box you actually own outright, charged for a box you’d already returned, charged for boxes that didn’t work — you get the idea — let us know.
Shoot us an email at tips@consumerist.com with “Cable Box Misery” in the subject line. Try to provide as much relevant info as possible; as always, we won’t publish any full names or other identifying information.
by Chris Morran via Consumerist
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