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If you’re a Bank of America customer who’s used Apple Pay, you might want to check your statement right about now and make sure you don’t have duplicate charges. Some BofA customers are reporting trouble with double charges, prompting the bank to apologize to those affected.
by Mary Beth Quirk via Consumerist
If you’re a Bank of America customer who’s used Apple Pay, you might want to check your statement right about now and make sure you don’t have duplicate charges. Some BofA customers are reporting trouble with double charges, prompting the bank to apologize to those affected.
CNN’s Samuel Burke brought up the issue shared by others on Twitter, Reddit and other social media today, saying he noticed he’d been charged twice for every purchased he’d made using Apple Pay at different stores.
While at first he said the bank assured him it was a problem with Apple Pay, Apple says it doesn’t have any records of names or amounts for transactions, so it was no help.
A spokeswoman for Bank of America says in a statement that the company is looking into a fix now, and will refund all customers.
“We apologize for the inconvenience and are working to correct the issue. All customers have been made whole,” a spokeswoman for Bank of America said. “We are always here for our customers and resolve any issues they have.”
by Mary Beth Quirk via Consumerist
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