Menu

Friday, May 13, 2016

Wendy’s Is Not Serving Salads, They’re Serving A ‘Salad Experience’

http://ift.tt/eA8V8J

We’ve been talking about brand experiences here lately, with Cadillac opening a cafe and art gallery to explain what their brand feels like, and American Girl is building a new store that they hope will immerse fans in the brand. Well, fast food can do that, too: that’s why Wendy’s isn’t just serving salads in their restaurants. Their new chicken-quinoa offering is a salad experience.

We get a lot of press releases that leave us scratching our heads, but this one made us wonder what a salad experience is, compared to just a salad. Is a salad experience just a really big salad? Can you also have a chili experience, or a burger experience? Can’t I just eat a bowl of vegetables and meat and beans without it having to be an experience?

In a statement provided in the press release, Wendy’s quotes Kurt Kane, their Chief Concept and Marketing Officer, saying, “Our new Power Mediterranean Chicken Salad features a delicious blend of ingredients like feta, quinoa, fire-roasted vegetables and sundried tomatoes—this is a salad experience people are going to love.”

If you’re wondering, the salad experience also includes lettuce, onions, grape tomatoes, onions, chickens, feta cheese, chickpeas, white beans, and dressing of hummus and balsamic vinaigrette.


by Laura Northrup via Consumerist

Delta Flight Attendant Charged With Sneaking 1,500 Mini Liquor Bottles To Sell On Craigslist

http://ift.tt/225qu1I
(Zeetz Jones)
According to the police in Memphis, TN, when a flight attendant for Delta Air Lines left work, she would sometimes pick up some mini liquor bottles from the plane and bring them home. Taking a few bottles every day really adds up, and ultimately she has been charged with taking 1,500 bottles –– not to drink, but to sell on Craigslist.

I would ask some questions if I saw a Craigslist ad hawking mini booze bottles, but maybe she had a plausible-sounding explanation. Maybe people buying booze off Craigslist don’t especially care about the source. What authorities did announce, though, and the Associated Press reported, was that those bottles cost $8 each during a flight, and are worth every penny if you hate flying.

The local district attorney has indicted her on charges of theft, unlawful sale of alcohol, and unauthorized transportation of alcohol.

Flight attendant charged with stealing mini liquor bottles [AP]


by Laura Northrup via Consumerist

Burned By Too Many Scams, Microsoft Bans Tech Support Ads In Bing Search Results

http://ift.tt/eA8V8J

Imagine if an entire section of the phone book (remember those?) was dominated by fake companies and scam artists. You’d hope the phone book people would wise up and get rid of that section. That appears to be Microsoft’s way of thinking as it bans tech support ads from its Bing search results.

Earlier this week, Microsoft quietly announced the change to its Bing Ads policy, disallowing third-party ads for online tech support “because of serious quality issues that can impact end user safety.”

Which is a shorthand way of saying “we’ve seen to many people burned by ‘tech support’ scams and we’re not going to help these a-holes take advantage of people, even if they pay for ads.”

The “tech support” scam involves the victim being tricked into believing their computer needs fixing. This can happen in a number of ways: Phone calls from people claiming to be tech support staff; pop-up warnings alerting the user to a nonexistent virus or other problem with their computer; and paid ads on search engine results.

Victims are deceived into either turning over payment information to the scammer, or ceding remote control of their device to the scammer (sometimes both). The problem is particularly annoying to Microsoft, as the company’s name is frequently invoked by scammers pretending to represent Microsoft.

In 2015, Microsoft says it received some 150,000 complaints from consumers who were contacted in some form by bogus tech support services.

Last December, Washington state filed suit against online tech support company iYogi, alleging deceived consumers by falsely claiming affiliation with Microsoft, HP, Apple, and others. Customers then paid iYogi between $80 and $199 to upgrade their systems from Windows 7 to Windows 10, for example, despite the fact that Microsoft explicitly offers all home Windows users that upgrade for free. The company also allegedly used their remote access to computers to generate fake, flashing warnings about viruses, before charging upwards of $380 to have the “virus” repaired.

The Bing ban on tech support ads comes the same week that Google announced a ban on search engine ads for payday lenders.

[via Ars Technica]


by Chris Morran via Consumerist

Homeland Security Director Outlines Plan To Speed Up Airport Security Lines

http://ift.tt/eA8V8J

Following weeks of complaints from airlines, airport personnel, lawmakers, industry groups, and, of course, passengers about seemingly unending security lines at airports around the country, the Department of Homeland Security says it will take immediate steps to address the concerns, including hiring more screeners and approving the use of increased overtime. 

Homeland Security Director Jeh Johnson announced Friday an “aggressive” plan to alleviate the excessive wait times passengers say they’ve experienced while traversing through airport security checkpoints recently, CNN reports.

Under the plan, the Department will accelerate the hiring of 768 new TSA officers. Those positions were originally earmarked to be hired over the course of the year, but Johnson says they could be on the job by as soon as mid-June.

Other steps the agency plans to take include employing more K-9 unites to assist in screening, and allow airport security directors more flexibility in assigning employees and seeking help from other “non-security” tasks.

Despite the upcoming changes, Johnson maintained that the TSA can’t skimp on the safety of passengers and personnel, and urged passengers to have patience when arriving at airports.

“We encourage people to have the appropriate expectations when they arrive at airports,” he said. “Contemplate increased wait times as you travel.”

The TSA has been facing criticism over increasingly long security lines across the country in recent weeks, as the spring and summer travel season got underway.

Some airports have threatened to fire the Transportation Security Administration over long lines at screening checkpoints, and other airlines are calling the agency onto the carpet, while an industry group has urged passengers to Tweet the photos of the seemingly unending lines. 

TSA security line waits inevitable, DHS secretary says [CNN]


by Ashlee Kieler via Consumerist

Police Tried To Disguise Surveillance Vehicle As “Google Maps” Truck

http://ift.tt/eA8V8J

While Google’s Street View camera cars may have gotten less ridiculous-looking over the years, they are still pretty obvious when they roll down the streets, snapping photos in all directions for later use on Google’s Map service. So it didn’t take long for savvy folks to sniff out something off about the alleged “Google Maps” truck recently spotted on the streets of Philadelphia.

The faux Google SUV, complete with police license plate, was spotted by U.Penn Professor Matt Blaze earlier this week, who posted a photo of the vehicle to Twitter:

Vice’s Motherboard subsequently confirmed with the Philly Police Department that officers had indeed gussied up the vehicle to disguise it as a Google camera car, but that these particular cops had done so without approval.

“We have been informed that this unmarked vehicle belongs to the police department,” reads the statement to Motherboard, “however, the placing of any particular decal on the vehicle was not approved through any chain of command. With that being said, once this was brought to our attention, it was ordered that the decals be removed immediately.”

The police say they are looking into this matter further, and Google confirmed it too is investigating the Philly PD’s unauthorized use of the Google logo on a surveillance truck.

If you’re going to try to dress up a surveillance van as a Google Street View vehicle, don’t try to be subtle about it. Wrap that entire sucker up in Google logos and have the camera sticking out of the roof like a big honkin’ electronic lollipop. Tech companies don’t go for subtlety.


by Chris Morran via Consumerist

5 Steps To Change Your Gas Grill Burner And Save Memorial Day

http://ift.tt/eA8V8J

While the skies in some parts of the U.S. don’t exactly scream “It’s Grillin’ Time” today, that doesn’t mean we can’t prep our summer-loving grills for the upcoming Memorial Day holiday. If you’re a charcoal fan you’re just dumping out the old ashes, but if you’ve got an old gas grill taking up space on your patio, you might need to replace a burner to salvage it in time for summer.

A burned-out gas grill burner is often the reason consumers ship their trusty grill to the big barbecue in the sky — or the curb. But that doesn’t have to be the case.

Instead of dropping a few hundred (or thousands) of dollars on a shiny new grill, you could simply replace the burner.

I, for one, have no idea how to do that. So, it’s a good thing then that our colleagues at Consumer Reports are prepared to be the guide we need to get the grilling season off to a good start (there’s even the handy video above.)

CR condensed the process of changing the gas burner down to five steps:

1.) Buy the replacement — That seems pretty straightforward, but before you open that wallet, make sure you know how many burners you’ll need. There can be anywhere from two to 10 burners in a grill, depending on size.

2.) Cut off the gas — Disconnect the grill from its gas source, and make sure all knobs are turned to the “off” position.

3.) Remove the burner — Each grill is different in the way in which it secures the burner, however, CR found that most are held in place with hardware. Once you remove that hardware, disengage the burner from the electrode and remove it from the grill.

“Be careful during this step not to crack or otherwise compromise the ceramic insulator around the electrode, or it could end up shorting out,” CR says.

4.) Install the new burner — Simply reverse the steps above: engage the electrode and valve opening, place the burner in its intended spot, and re-secure the burner.

5.) Test away — Make sure to test the burner after reconnecting the gas source. You don’t want to run into more issues during your big backyard party.

While changing the gas burner in your grill seems fairly simple, CR suggests that owners could avoid having to replace — or at least prolong the life — of their burners with proper care.

How to Replace a Gas Grill Burner [Consumer Reports]


by Ashlee Kieler via Consumerist

Government Warns Eye Doctors: Provide Prescriptions After Eye Exams Or Else

http://ift.tt/eA8V8J

It’s really easy to find eyeglass stores that also offer eye exams. You get your eyes checked, pick out the frames, and get the final product all from the same place, so you might not notice that you didn’t get a copy of your prescription after the exam. That’s against the law, and one federal agency is reminding eye doctors of the costly penalty for failing to provide prescriptions.

The Federal Trade Commission’s Eyeglass Rule requires that patients receive a copy of their new prescription after an exam — even if the patient doesn’t request it. Nor can the eye doctor charge a fee for releasing the prescription.

Eye doctors are also barred from offering exams only to people who buy glasses from them, so if you go to an eyeglass store and just want the eye exam, they can’t turn you away.

Finally, the prescription can’t include any sort of language that the eye exam is only accurate for the glasses sold by the eye doctor’s store.

Violations of the Eyeglass Rule can result in fines of $16,000 per violation, which is why the FTC recently sent warning letters to 38 eyeglass prescribers [sample PDF] with warnings that the Commission had received complaints about patients failing to receive copies of their prescriptions.

The letter advises these prescribers to review the Eyeglass Rule to make sure their practices are in compliance before the FTC brings down the financial penalty hammer.

The Eyeglass Rule is very similar to the FTC’s Contact Lens Rule, which also requires that patients receive copies of their prescription.

Things have gotten particularly troubling in the contact lens world in recent years, after lens makers decided to establish price floors that favored eye doctors, meaning that no retailer can sell contact lenses for less than the price established by the manufacturer. That benefits eye doctors because consumers have no incentive to do comparison shopping, as the lenses will be same price no matter where they go; might as well buy from the person doing the eye exam, right?

Utah lawmakers passed a law banning this price-fixing, and has been fighting the lens manufacturers in court over the legality of the statute.

The folks at 1-800-CONTACTS, who have a vested interest in this issue, recently alerted the FTC to several thousand allegations of eye doctors failing to turn over contact lens prescriptions as required.

For more on your rights under the Eyeglass and Contact Lens Rules, check out this page on FTC.gov.


by Chris Morran via Consumerist

Sprint Offering Free Year Of Amazon Prime For Customers On 40GB Data Plan

http://ift.tt/eA8V8J

In the neverending game of trying to woo customers away from rivals, Sprint has trotted out a new perk: customers who sign up for its “Better Choice XXL” plan with 40GB of data will get 12 months of Amazon Prime access for free.

The offer is available to new Sprint customers and current customers who switch to the Amazon Better Choice XXL plan, as well as new and current Amazon customers, Sprint says, and includes unlimited voice calls and text as well as that 40GB of shareable data per month.

Prime usually comes with a $99 price tag for annual membership, and offers free two-day shipping, video streaming of thousands of TV shows and movies, as well as music, and a library of free e-books.

This isn’t the first time Sprint has teamed with Amazon to dangle the Prime bait: in March, Sprint offered access to Prime on a monthly basis as an add-on to their regular bill, for $10.99 a month.


by Mary Beth Quirk via Consumerist

Egg Prices Fall After Avian Flu Recovery, Demand Still Stays Low

http://ift.tt/eA8V8J

Last year, an epidemic of bird flu killed millions of chickens and turkeys, affecting the supply of bird-based meats and of chicken eggs. Experts thought that the shortage and high egg prices might continue, but they were wrong: farmers were able to breed and raise new generations of female chicks, ready to take the place of their fallen colleagues.

Egg shortages led to interesting business decisions across the board: some grocery stores limited how many cartons each customer could buy at a time, while at least one fast-food restaurant cut back on its breakfast hours during the worst of the crisis, fearing that they could run out of eggs and disappoint customers in search of breakfast.

Because the free market is a tricky thing, now egg producers have the opposite problem. In states that the outbreak didn’t reach, farmers ramped up their production to take advantage of the high prices and to Egg prices have fallen significantly as production is up to record highs. In March, hens laid 613 million eggs, but demand is still low.

That’s partly because companies changed recipes so they don’t need eggs –– one example was Lactaid-brand holiday nog, which the company reformulated last year without eggs to avoid customer sticker shock, causing one fan to say that the eggless nog “tastes like sadness and chemicals.”

Mass producers of food may not be in a hurry to change their recipes back, though: there has been one case so far this year spotted at a turkey farm in Indiana, and there’s always the risk that the flu could re-emerge, even as farms take precautions, disinfecting their trucks and keeping birds from other farms off their property.

Bird Flu Egg Boom Goes Bust as U.S. Farms Quick to Replace Flock [Bloomberg]


by Laura Northrup via Consumerist

Joe’s Crab Shack Backs Away From No-Tipping Policy

http://ift.tt/eA8V8J

Six months after Joe’s Crab Shack became the first national full-service chain to test a no-tipping policy, the company is ditching the idea. 

Joe’s Crab Shack is scrapping the gratuity-free model at all but four of the 18 locations participating in the tests and bringing back its standard tipping system, CNNMoney reports.

Bob Merrit, new CEO of Ignite Restaurant Group, Joe’s parent company, announced the change of pace during an earnings call last week.

“Our customers and staff spoke very loudly [about the policy], and a lot of them voted with their feet,” he said.

The pilot restaurants lost an average of 8% to 10% of customers during the test run. Research by the company found that about 60% of customers disliked the policy because it took away an incentive for good service and that they didn’t trust management to pass along money to employees.

“We tried it for quite a while and we tried communicating it different ways,” Merritt said.

Under the test — which began at just a few restaurants in August 2015 — the restaurant made up for lost gratuity by implementing a new set wage practice. Servers were to be paid at a rate starting at $14/hour based on their past performance.

To generate the revenue needed for the new wages, the company said at the time that it would execute a 12% to 15% increase to the restaurant’s menu. These increases will now revert back to normal.

Joe’s Crab Shack backs away from no-tipping policy [CNNMoney]


by Ashlee Kieler via Consumerist

Are These The Final, Doomed Days Of The American Mall?

http://ift.tt/1ZNfMv3
Nicholas Eckhart
Once upon a time, not terribly long ago, enclosed shopping malls were mammoth physical manifestations of the great American retail experience — just about everything you could want to buy all in the same sprawling building, anchored at various points by those glorious national department store chains. Then came the dramatic shift to big box stores, offering everything from TVs to hardware to clothing to groceries from one store, followed by the advent of online shopping, where all this shopping can be done in your undies and everything will be delivered to your door. One retail analyst says that recent underwhelming sales figures from Macy’s and other mall mainstays could indicate that many of these relics of the not so distant past are doomed.

Speaking to CNBC, analyst Jan Kniffen pointed to Macy’s, which this week reported its worst sequential same-store sales decline since the financial crisis, as evidence that American retailers are throwing away money on bricks-and-mortar stores that aren’t succeeding.

“On an apples-to-apples basis, we have twice as much per-capita retail space as any other place in the world,” explained Kniffen, a formed Senior VP and Treasurer with The May Company. “We are the most over-stored place in the world.”

He contends that Macy’s could shed around 300 (38%) of its current 800 retail locations. That’s significantly more than a recent estimate from Green Street Advisors, who said Macy’s would only need to shed around 72 stores to return to its pre-bubble productivity levels.

The sad state of American anchor stores will also translate into dark days for all malls, predicts Kniffen. By his estimate, more than one-in-three enclosed shopping malls in the U.S. will fail in the years to come. Of those that don’t die quickly, only around one-third will thrive.

On the plus side: Think of all the cool skating and parkour videos that will be shot in the abandoned malls.


by Chris Morran via Consumerist

UPS Will Now Let Customers Follow Packages Out For Delivery In Real Time

http://ift.tt/eA8V8J

No more wondering what your package gets up to while it’s out for delivery — did it stop for a drink and miss its connecting flight? — with a new service UPS is rolling out that allows customers to track their shipments in the final stage, from one second to the next.

“Follow My Delivery” will roll out first for pricier UPS Air and UPS Worldwide Express deliveries as part of the UPS My Choice program, the company announced. Which means yes, if you want to use it, you’ll have to sign up (for free). Though it’s limited to just those two kinds of deliveries for now, UPS plans to expand the new feature to more services in the future.

Customers will be able to see the UPS driver’s truck on a live map, but you won’t be able to see the vehicle’s route, since that would be weird and stalkerish. Again, this is only while the vehicle is out for delivery.

UPS My Choice members also have the ability to re-route packages to their workplace or a neighbor’s house if they’re not going to be home when their shipment is supposed to arrive.


by Mary Beth Quirk via Consumerist

Subaru Recalls 52K Legacy, Outback Vehicles, Tells Owners Not To Drive Them

http://ift.tt/eA8V8J

If you own a newer model Subaru Outback or Legacy vehicle, the carmaker wants you to keep it in the garage after determining the steering can fail. 

Subaru says it has recalled 52,000 model year 2016 to 2017 Outback and Legacy vehicles, and directed dealers to stop the sale of the cars until they can be fixed.

According to a notice [PDF] posted with the National Highway Traffic Safety Administration, the vehicles may contain steering columns that may have been manufactured improperly by a parts supplier.

The issue can cause the steering wheel to rotate freely, leading the driver to lose control of the vehicle.

Subaru says the issue was uncovered on May 3 when the owner of a 2016 Outback reported problems.

The carmaker, along with engineers and a parts supplier, were able to duplicate the issue during an inspection of the vehicle.

The Inspection revealed no conclusive root cause of concern. The steering column was collected and returned to vendor’s lab for further disassembly and inspection for final results.

The carmaker — which did not specify if any injuries or crashes were tied to the issue — says that owners will be notified of the recall. Until an inspection of the steering column can be conducted, owners are advised not to drive their vehicle.

If the vehicle contains a steering column with one of the affected lot numbers, the steering column must be replaced.


by Ashlee Kieler via Consumerist

FDA: Keep Your Dogs Away From Gum, Nut Butters Containing Xylitol

http://ift.tt/1X7bcbP

The Food & Drug Administration is issuing a stricter warning for dog owners against xylitol, a common sweetener that’s found in many gum products as well as some nut butters, because it can “can have devastating effects on your pet.”

In a consumer update called “Xylitol and Your Dog: Danger, Paws Off,” the FDA notes that its Center for Veterinary Medicine has received several reports of dogs falling very ill or even dying ingesting xylitol. Ferrets should also be kept away from the stuff, but the FDA notes that the toxicity of xylitol for cats has not been documented. Thus far they seem to be okay, since they don’t like eating sweets.
xylitol
This echoes warnings other experts like the veterinary toxicologists at Pet Poison Hotline, which urged pet owners to be wary of xylitol after an increase in accidental dog poisonings.

Though xylitol is often associated with sugarless gum, it’s also in other products — so check that peanut butter label before you reward Fido for a job well done. Also on the list of items to check: mints, baked goods, cough syrup, children’s and adult chewable vitamins, mouthwash, and toothpaste.

So why is it so bad for your pooch when it just tastes sweet to humans? Xylitol causes a sudden release of insulin in dogs, which causes low blood sugar and could lead to seizures, brain damage and liver failure.

If your dog is vomiting, followed by symptoms like decreased activity, weakness, staggering, incoordination, collapse, and seizures — signs of a sudden lowering of your dog’s blood sugar — and you think he’s chowed down on xylitol, take your pet to the vet or emergency animal hospital immediately, the FDA says.


by Mary Beth Quirk via Consumerist

Cadillac Wants To Attract Millennials Somehow, Opens A Coffee Shop

http://ift.tt/eA8V8J

Adults under 80 apparently aren’t all that interested in General Motors’ Cadillac brand, maybe because they simply don’t connect the brand with anything that interests them. “What about coffee?” we picture someone at GM saying at the end of a very long meeting. “The kids today like coffee, right?” That’s a plausible enough origin story behind Cadillac House, a café/retail space/art gallery/I swear this is an actual thing that is going to open in June in Manhattan.

This is not meant to be like the boring old brewed coffee that you’ll find in a car dealership. Nope. Cadillac House will have a high-end café, art exhibits curated by the people behind the magazine Visionaire, and rotating fashion retail offerings.

“We have tried to tell people what you’re supposed to feel from the Cadillac brand,” the company’s brand director explained to Bloomberg News. “But what we hadn’t quite fully established was an environment that you could walk into.”

Personally, I’m holding out for a Starbucks-branded car.

Would You Hang Out at a Cadillac Coffee Shop? [Bloomberg]


by Laura Northrup via Consumerist

RushCard To Pay $19M To Customers After Weeks-Long Glitch Last year

http://ift.tt/eA8V8J

Last October, thousands of unbanked consumers who rely on prepaid RushCards were unable to access their funds because of a technical glitch. After toying with the idea of creating a compensation fund for those customers, RushCard announced Thursday that it will pay at least $19 million to card users affected by the weeks-long outage. 

RushCard will provide at least $100 to each user who could not access their funds during the disturbance as part of an agreement to resolve a class-action lawsuit [PDF] against the company, The Associated Press reports.

Compensation could reach as much at $500 for customers who can provide documentation of losses they incurred because of the outage.

RushCard previously reimbursed customers for the fees typically levied on the cards. Including those payments, a rep of the company says that RushCard will pay out $19 million to resolve the situation.

“We are pleased to have reached this preliminary settlement which will resolve the claims of our cardholders,” Rick Savard, CEO of Unirush, the parent company of RushCard, said in a statement.

According to the class-action lawsuit, holders claim they were subjected to a longer than anticipated disruption of service between Oct. 12, 2015 and Oct. 31, 2015, which left them unable to access their RushCard accounts and their funds.

As a result, they suffered economic harm due to missed bill payments and the inability to pay for their daily necessities such as food, rent, electricity and gas during the service disruption.

Cardholders claim that even after they regained access to their accounts, they noticed discrepancies in their account balances. Some cardholders were reportedly charged for balance inquiry fees for the times they attempted to draw money from ATMs while the system was down.

Problems with the RushCard first surfaced late on Oct. 11, when the company experienced a disturbance during a “technology transition,” the company said.

Customers reported in October that they were denied access to their funds, or had accounts that incorrectly showed a $0 balance.

“During this process, many of our customers were adversely affected when the technology that was used to transition their accounts did not work as planned,” RushCard CEO Rick Savard said in a statement at the time. “RushCard is working around the clock to resolve all of these matters.”

Nearly two weeks after the issues began, the company said it would waive all fees for new and current users between Nov. 1 and Feb. 29, 2016 as an incentive to stay with the company. At that time, the company said access to funds had been restored for most customers.

Consumer advocates and regulators quickly took issue with the RushCard debacle.

CFPB director Richard Cordray issued a statement regarding the problem, noting that the agency would take direct action “to get to the bottom of this situation.”

A coalition of consumer groups also chimed in, pointed at the incident as evidence that federal regulators need to do more to protect prepaid cardholders.

Additionally, Consumer Reports announced that it would suspend its RushCard recommendation for a period of time in light of the company’s technical issues.

RushCard to pay $19 million to users for last year’s outage [The Associated Press]


by Ashlee Kieler via Consumerist

3,000 Checked Bags Stranded At Phoenix Airport After TSA System Glitch

http://ift.tt/eA8V8J

Thousands of travelers arrived at their destination only to find their checked bags were left behind at the Phoenix Sky Harbor International Airport on Thursday after a Transportation Security Administration computer system suffered a technical issue that took the airport’s bag screening system out of operation. 

The issue caused more than 3,000 bags to miss their flights between 6:45 a.m. and 9 p.m. on Thursday when the system — used to check bags for explosives — was brought back online, KSAZ reports.

“TSA is experiencing significant, unprecedented technical issues with its computer server allowing the automated screening of checked bags for explosives,” the TSA said in a statement Wednesday afternoon, urging travelers to get to the airport early and avoid checked bags if possible.

A rep for Phoenix Sky Harbor says that when the system went down, TSA agents began using a back-up process that involves K-9s and hand checking bags.

In some cases, the airport rep says bags were driven to nearby airports — which are actually hours away in Los Angeles, Las Vegas, and San Diego — for screening and then flown on to their destination.

The back-up process, while effective, is timely and caused many of the bags to miss their intended planes. The Sky Harbor rep urges passengers to make sure their carry-on bags were packed with enough items for a “few days.”

While there were no significant flight delays tied to the issue, passengers were not thrilled to learn their possessions were still in Phoenix.

“They said they had to do the bags manually, that’s all they said,” one traveler tells CBS5 AZ.

“It’s very stressful because I hope everything is still there that I packed because they’re hand-checking it, number one, and number two, that it gets there on time,” another passengers said.

The TSA says the issue was corrected at around 9 p.m. Thursday.

Thursday’s baggage issues comes as the TSA is already facing criticism over increasingly long security lines across the country.

Some airports have threatened to fire the Transportation Security Administration over long lines at screening checkpoints, and other airlines are calling the agency onto the carpet, while an industry group has urged passengers to Tweet the photos of the seemingly unending lines. 

System back online after thousands of bags missed flights out of Sky Harbor [CBS5 AZ]
TSA bag-screening issue causes major delays at Sky Harbor [KSAZ]


by Ashlee Kieler via Consumerist

McDonald’s Testing Fresh Ground Beef For Its Hamburger Patties

http://ift.tt/eA8V8J

In yet another attempt to align with consumers’ shifting food preferences, McDonald’s is testing hamburgers made from fresh ground beef instead of frozen patties.

Burgers like the Bacon Clubhouse and Double Quarter Pounder with Cheese are being made with fresh hamburger meat at 14 locations in the Dallas area, reports USA Today.

The patties are made from the same grade of beef as the frozen stuff, and are being cooked to order.

Though the test has been underway since November, a spokeswoman tells USA Today that “it’s very premature to draw any conclusions yet,” especially when taking into account whether this kind of move would work at the nation’s 14,000 locations

“Like all of our tests, this one, too, is designed to see what works and what doesn’t within our restaurants,” McComb says, adding that the company is monitoring operations, customer response and price points.

McDonald’s testing fresh, not frozen, hamburger patties [USA Today]


by Mary Beth Quirk via Consumerist

Consumerist Friday Flickr Finds

http://ift.tt/1TaMmD6

Here are eight of the best photos that readers added to the Consumerist Flickr Pool in the last two weeks, picked for usability in a Consumerist post or for just plain neatness.

(Quinn Dombrowski)
(Paul McCarthy)
David Menidrey
(Paula S)
(David Clare)
(Robert Mooney)
(frankieleon)

Want to see your pictures on our site? Our Flickr pool is the place where Consumerist readers upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click “Join Group?” up on the top right. Choose your best photos, then click “send to group” on the individual images you want to add to the pool.


by Laura Northrup via Consumerist

Thursday, May 12, 2016

American Girl Open A New And Modern Store In NYC, ‘Evolve As A Total Brand’

http://ift.tt/1Ommho3

Visiting an American Girl Doll store is an amazing bit of “experiential retail,” which is a thing that people actually say. The stores offer a historical fiction and a highly customizable world designed around school-age girls. The company’s flagship store in Manhattan is at the end of its lease, and is moving to a space in Rockefeller Center that will be even more easily found by tourists. It will include a “media studio,” massive party rooms, and other features for an immersive brand-centric experience.

historical_shadows

All of this is in addition to the things that you expect to find in an American Girl store, which include a restaurant where your doll can sit at the table with you (you can borrow a doll to hang out with if you didn’t bring yours), beautifully arranged and lit displays, outfit-designing tablets, and lots of retail space where you can buy all of those custom-designed outfits and beautifully arranged and lit items. Oh, yes, and a salon. In the new store, they will experiment with having hair stylists for girls as well as dolls.

The company plans to use the newly designed New York store as a lab for new store features. “It really is our store of the future,” the company’s senior VP of global retail explained to Racked, “and from this one, we will evolve our other stores over time.”

I wondered how the “designing outfits using a tablet” part works, and found a video of it on YouTube.

Speaking of videos, one trend that the new store wants to serve is AGSM, or American Girl Stop-Motion, where animators create films using the 18″ dolls as free-standing puppets. That means that fans are creating their own long-form ads for the brand and uploading them to YouTube, and the company wants to encourage it. They plan to have in-store AGSM workshops.

Before you go off looking, yes, this is an actual thing, and here’s a short example:

American Girl Is Debuting the ‘Store of the Future’ [Racked]

FURTHER READING:
All Dolled Up: The Enduring Triumph of American Girl [Racked]


by Laura Northrup via Consumerist

4 Things We Learned About Working In A Poultry Plant

http://ift.tt/eA8V8J

For years, reports have surface related to the mistreatment of chickens — and other animals — that are destined for our dinner tables. What we hear about less frequently are the working conditions for those employed by the nation’s biggest poultry producers.

A new report [PDF] from Oxfam America outlines the difficult conditions that many workers claim to have experienced while working for the likes of Tyson Foods Inc., Pilgrim’s Pride Corp., Perdue Farms Inc., and Sanderson Farms Inc.

The report, part of Oxfam’s campaign to advocate for improved conditions of poultry workers, is based on research conducted from 2013 to 2016 by traveling around the country to review documents and conduct interview with former and currently workers, lawyers, medical experts, and others.

While the report covers a litany of issues the employees say they face, here are four takeaways from Oxfam’s look at the poultry processing industry’s treatment of its workers.

1.) Ignored and Mocked – Everyone has to go. But, according to poultry plant employees, they often aren’t allowed to.

Oxfam reports that employees say they are often mocked or ignored by supervisors when they ask to go to the bathroom.

“Supervisors deny requests to use the bathroom because they are under pressure to maintain the speed of the processing line, and to keep up production,” the report states. “Once a poultry plant roars to a start at the beginning of the day, it doesn’t stop until all the chickens are processed. Workers are reduced to pieces of the machine, little more than the body parts that hang, cut, trim, and load—rapidly and relentlessly.”

Workers say that supervisors sometimes taunt or threaten them for their need to use the restroom.

“Go to the bathroom, and from there, go to Human Resources,” one employee recalls being told.

2.) Wait In Line Or Wear Diapers – Employees say they are given few options when it comes to being denied bathroom breaks.

In one survey of 266 workers in Alabama conducted by the Southern Poverty Law Center, nearly 80% said they are not allowed to take bathroom breaks when needed.

As a result, employees “restrict intake of liquids and fluids to dangerous degrees; they endure pain and discomfort while they worry about their health and job security,” the report said.

Employees, who say that when they are allowed to use the restroom must wait in lines that last an hour, report resorting to diapers.

In one case, Oxfam says an employee made such a decision to avoid having to leave their line or interact with supervisors. Other times, the report found that employees have simply relieved themselves while working on the line.

“Too many workers tell stories about urinating on themselves, or witnessing coworkers urinating on themselves,” the report states.

3.) Worse For Women – While the conditions are no doubt awful for men working at the poultry plants, the report suggests women face even more issues.

“They face biological realities such as menstruation, pregnancy, and higher vulnerability to infections; and they struggle to maintain their dignity and privacy when requesting breaks,” the report states.

Amy, a worker in Arkansas, says that “when I was pregnant, I had to constantly go to the bathroom, and a male supervisor told me ‘why don’t women hold it like I have to hold it all day?’ I felt there was a factor of discrimination taking place.”

When it comes to women’s monthly cycles, employees say they have been berated by supervisors when they needed to use the restroom.

“The supervisor gets mad at us because we take longer, but we are women, and our needs are greater than those of men,” another worker says. “They don’t consider that we have more gear to remove, or the fact that the bathrooms are too far away; just walking towards them our time is up. When we have our [menstrual] cycle, we need to go more often to the bathroom, but they don’t let us, they don’t like it.”

4.) Few Policies – According to Oxfam, Tyson Foods is the only company to have a publicly stated policy on bathroom breaks.

“The company states that workers are able to use the bathroom whenever they need to; the “Team Member Bill of Rights” specifies that employees receive “adequate room for meal and rest breaks” and “reasonable time for necessary restroom breaks during shift production time,” the report states.

Oxfam reached out to all four of the processing plants, but Tyson and Perdue were the only companies to reply.

Both noted they care about employees and find the claims troubling.

“By its nature, it is demanding and exhausting work. But it does not have to be dehumanizing, and it does not have to rob people of their dignity and health,” the report states.


by Ashlee Kieler via Consumerist

Yes, That’s A Reese’s Peanut Butter Cup With Reese’s Pieces In It

https://consumermediallc.files.wordpress.com/2016/05/reeses.png?w=680&h=619
Reese's
When someone writes from a public relations agency to alert us to a “leaked” product posted on some random person’s Facebook page a few weeks ago, it’s not hard to figure out the source and purpose of the leak. Reese’s wanted to get word out about a new creation: peanut butter cups with mini Reese’s Pieces mixed up in the filling.

Well, okay, in the annals of stunt food , compared to watermelon Oreos and pumpkin spice everything, this sounds like a pretty good idea.

The candies will be on store shelves in July, and we’re playing along with their clever, sugary marketing game of pretending to leak the candy photo to build suspense and buzz. You win, Reese’s.

Reese’s [Facebook]


by Laura Northrup via Consumerist

If You Still Haven’t Found What You’re Looking For, May We Suggest Our Newsletter?

http://ift.tt/1Ns72d7
(Pamela Greer)
That aching hole in your heart and in your inbox? We think we’ve got something to fill it.

All you have to do is sign up, then open your inbox every Wednesday and Friday morning when we email you — and even better, we won’t sell, rent or otherwise share any of your personal information. You found it! That thing you were looking for! Finally.

Fill out the form below or OR CLICK HERE TO SUBSCRIBE.


by consumerist.com via Consumerist

Why Didn’t Staples And Office Depot Bother With A Defense Against The FTC?

http://ift.tt/eA8V8J

On Tuesday evening, a federal judge in Washington, DC issued a preliminary injunction preventing the merger of Staples and Office Depot. The two companies called off their merger after that, but here’s the thing about the hearing: the FTC presented its case against the formation of an international office supply Voltron, but the stores decided not to put up a defense. In hindsight, that seems like a terrible idea. Why would they do that?

The Wall Street Journal proposes one likely explanation: not presenting their case meant that neither company’s CEO had to sit on the witness stand and be cross-examined by the FTC’s attorneys.

Their argument for the merger was that the two remaining office supply chains need to consolidate so they can compete against online vendors like Amazon. Part of the FTC’s case involved questioning the respective CEOs of Staples and Office Depot about how much the two companies compete now, even if their reason for merging was to fend off competition from Amazon’s commercial supply division in the future.

The companies’ attorneys did plan to mount a defense, even submitting witness lists and preparing to present in court. Ultimately, they argued to the judge that the FTC’s antitrust case was weak, and that they didn’t need to defend against it. That was a calculated risk, and it ultimately didn’t pay off.

While the judge had issues with parts of the FTC’s case and even made public part of the transcript when he believed that the agency’s attorneys had pretty much told an Amazon executive what to say, ultimately the judge decided to block the merger.

Blocked Merger of Staples, Office Depot Shines Spotlight on Legal Tactic


by Laura Northrup via Consumerist

Charter-TWC Merger Is Done Deal After California Approval

http://ift.tt/eA8V8J

After the FCC gave its blessing to the marriage of Time Warner Cable and Charter, the only thing standing in the way of marital bliss was the possibility that the California Public Utilities Commission might go full drunk-uncle and raise a boatload of objections before the final “I do”s.  However, today the CPUC decided instead to raise a toast to the mega-merger.

Time Warner Cable and Charter Communications (and the third wheel of the merger á trois, Bright House) will now be the second largest U.S. cable provider after agreeing to provide broadband to more customers, Bloomberg reports.

The California Public Utilities Commission announced it had unanimously voted to approve the $55 billion merger during a meeting in Sacramento on Thursday, noting that thumbs-up came after the companies agreed to also offer broadband at higher speeds.

“We look forward to closing these transactions next week,” Charter Chief Executive Officer Tom Rutledge said in an e-mailed statement. “We are pleased to have now obtained all approvals.”

The CPUC’s approval centered on whether or not it would allow TWC to hand over its substantial franchises in the state (for example, much of Los Angeles) to Charter.

Had the state regulator had concerns about the merger, it could have tried to impose additional conditions on the deal or deny the swap of the California franchises, which would likely have led to a courtroom battle.

MORE: 5 Things You Should Know About The Approved Merger Of Time Warner Cable & Charter

The final approval comes just a week after the FCC officially confirmed that it has given its blessing to this marriage of inconvenience.

Under the deal accepted by the companies, New Charter will no enact any sort of data limits or usage-based pricing for at least seven years.

That means that while Comcast and other internet service providers rush to cap users’ monthly data allotments, New Charter customers won’t be burdened with such concerns — at least until after 2023.

What they will be burdened with is a merged company where both the old and new owners have, at best, subpar reputations for providing reliable customer service.

Charter-TWC Deal Clears Final Hurdle With California Approval [Bloomberg]


by Ashlee Kieler via Consumerist

No More Petting Lion Cubs At South African Wildlife Park

http://ift.tt/eA8V8J

If you were hoping for a South African vacation that includes petting some adorable baby wild cats, you’ll have to change those plans: tourists will be barred from touching the animals at a suburban wildlife park in Johannesburg, after “going out of fashion” due to negative publicity.

A spokesman for the Lion Park in suburban Johannesburg told The Associated Press that interactions with lions will no longer include petting cubs or walking around with the big cats starting next month.

The Lion Park will be moving at that time to a bigger area west of Pretoria, the spokesman said, adding that the focus will be on a “more authentic safari experience” including guided wildlife tours by vehicle.

Many conservationists believe parks that allow lion petting can be detrimental to the young animals, because they don’t learn how to survive in the wild and lose their fear of humans. A lion that isn’t afraid of people is a lion that could attack.

There’s no conservational reason to breed lions in captivity, Ian Michler, maker of a documentary film called Blood Lions, told the AP, though he welcomed the end of the petting activities at Lion Park.

“It’s merely entertainment for profit,” Michler said.

South African park to bar petting of lion cubs [The Associated Press]


by Mary Beth Quirk via Consumerist

Google Launches iOS Keyboard That Allows Searches Within Other Apps

http://ift.tt/eA8V8J

Imagine a world in which you don’t have to leave your riveting text conversation to search the web for the appropriate GIF. Dream no more: Google today announced that it has created a new keyboard for iOS devices that allows users to perform searches from their messages. 

Google introduced the new app, known as Gboard, today that essentially brings the joys of the Internet to any conversation done on smartphones — from email and text messages to other messaging apps.

“Searching and sending stuff on your phone shouldn’t be that difficult,” the company says in a blog post. “With Gboard, you can search and send all kinds of things—restaurant info, flight times, news articles—right from your keyboard. Anything you’d search on Google, you can search with Gboard.”

For example, if you’re conversing with a friend about lunch plans, but don’t know the address, you can click the small “G” icon in the left corner of the keyboard and search for the information.

Results are then shown as cards with key information “front and center,” Google says. By tapping the information you can send it to your friend and keep the conversation going without toggling between several apps.

In addition to allowing users to search Google, the new keyboard also lets people quickly locate emojis rather than scrolling though available options. It also has the ability to provide image search results.


by Ashlee Kieler via Consumerist

The Global Booze Market Shrank For The First Time In 10 Years

http://ift.tt/eA8V8J

In an about-face from the previous 10 years, the world collectively put down its pints, shots, cocktails, and wine glasses in 2015, with a 0.7% drop in the global booze market.

That translates to a loss of 1.7 billion liters or 449 billion gallons of alcoholic drinks since 2014, according to research by Euromonitor International (h/t Bloomberg).

Not everyone was shirking the bars of the world: Western Europe and Australasia drinkers stayed level, while North Americans drank 2.3% more than they did in 2014.

What’s been most popular, when people are wetting their whistles?

“Premium English gin, Irish and Japanese whiskey, dark and non-alcoholic beer are the flag bearers of growth and it is no coincidence that those also happen to be the segments gaining further momentum with the ever important millennial demographic in mature western markets,” noted Spiros Malandrakis, Senior Alcoholic Drinks Analyst.

Tequila and bourbon also “remained solid,” while cognac saw some positive growth. Rum and vodka are in the doghouse right now, as the worst performers.

Things look dire in the future, as well.

“While initial forecasts suggest a gradual recovery from 2016, performance will remain substandard compared to historical trajectories,” Malandrakis warns. “It is not the industry’s vision that is impaired but rather the horizon that can be treacherous.”


by Mary Beth Quirk via Consumerist

Publix Coupon Scam Rears Its Ugly Head Yet Again: “$75 Off $80 Purchase” Deal Is Fake

http://ift.tt/1rIbquw

publixEvery now and then, a grocery chain has to warn its customers off fake coupons that circulate on social media, and inevitably, people try to use them. Publix has another bogus deal on its hands with a $75 off $80 purchase coupon that’s making the rounds right now. In a nutshell: it ain’t real. [Publix on Facebook]


by Mary Beth Quirk via Consumerist

ClassPass Membership Price Increase Hits Southern California Customers

http://ift.tt/eA8V8J

The ClassPass membership price increase has spread across the country, traveling from New York City and Boston on the east to Los Angeles and Orange County on the west.

Consumerist reader Jessica forwarded the workout startup company’s email alerting Southern California customer of the changes: starting with the July cycle, rates for Unlimited membership are going from $119 per month to $175 per month. Other new membership tier rates include Core, with 10 classes per month for $115, and Base, $60 for five classes per month.

This is the second time ClassPass has raised prices in a year in L.A., after starting out at a $99 unlimited membership price.

If you’ve already seen the email ClassPass sent New Yorkers in April, you’ll be familiar with the company’s reason for the changes, because it’s the exact same sentence ClassPass used before.

“As our community of members has grown, it’s become clear that our business must evolve to meet their needs,” ClassPass echoes itself, noting that average studio drop-in rates in the area are $24.

“In order to continue building a healthy business that’s best for our customers and for the industry, we can no longer offer a one-size-fits-all Unlimited membership at our current rates,” ClassPass repeats itself again, with another sentence from the New York email.

Anyone who wants to continue with their Unlimited membership for the higher rate can select that option their account by Thursday, June 9.

Again, the reaction on social media is not a happy one:


by Mary Beth Quirk via Consumerist

Philadelphia Investigating Verizon’s Completion Of FiOS Buildout

http://ift.tt/eA8V8J

The city of Philadelphia gave Verizon until Feb. 25 to complete a seven-year agreement to bring FiOS service to all residents. While the company says it completed the job, the city is double checking the status by enlisting the help of those living within its borders. 

City officials say they are investigating whether Verizon met its obligation under the 2009 cable franchise agreement, Ars Technica reports.

Because it would take an immense amount of time for city officials to personally determine if each home or residence is now wired with FiOS, the city is asking residents for help.

A new webpage, created by the city, asks residents to fill out a form to “tell us whether you have tried to order Verizon service but have been told by the company that service is not yet available in your neighborhood.”

“Verizon was to have made its cable service available throughout the entire city, subject to certain exceptions set forth in the franchise agreement,” the city says on its webpage. “The City is in the process of verifying whether Verizon has met its obligation under the franchise agreement.”

A rep for Verizon tells Ars Technica that the city previously confirmed last summer that the company had completed 85% of the install, and now is just working to finalize the process.

“We believe we’ve completed our FiOS buildout in Philadelphia and have complied with the terms of our franchise agreement with the city,” Verizon said. “We’re currently working with the city’s Office of Innovation and Technology and the Law Department—the two entities that have oversight over the project—to verify we’ve met those obligations.”

Once the investigation is complete, the city will issue a report on the findings.

This isn’t the first time Verizon has met skepticism over its rollout of FiOS service. Last year, New York City issued a report following the supposed completion of its own agreement that accused Verizon of failing to fulfill its obligations. The company denied the findings.

In October, the mayors of 13 cities sent a letter to Verizon urging the company to stop dragging its feet on FiOS installation in order to bring competition to their markets.

“[W]e are writing to voice our concern at your company’s failure to meet the needs of our constituents for access to state-of-the-art fiber optic cable service,” reads the note to Verizon CEO Lowell McAdam.

“Our residents use the Internet to search for jobs, build home-based businesses, educate their children and engage in the civic life of our cities,” continue the mayors. “But consistently and increasingly, our consumers have complained that FiOS service is not available to them. These are not isolated complaints – there are millions of residents in communities throughout the Northeast who have been left without service, and with no plan or promise for future resolution.”

Philly investigates whether Verizon finished required FiOS buildout [Ars Technica]


by Ashlee Kieler via Consumerist

New Target Store In Manhattan Will Feature A Chobani Yogurt Cafe

http://ift.tt/1s1uy6z
Eating yogurt parfaits and other healthy fare makes Target shoppers translucent.
Up here in New York’s hinterlands, our Target stores have snack bars with Pizza Hut pizzas, or maybe a Starbucks if they’re really classy. At a planned store in Manhattan’s Tribeca neighborhood, they plan some classier offerings in the snack bar. Target has partnered with yogurt brand Chobani to open a cafe featuring “Chobani’s signature Greek yogurt and hand-selected, artisanal ingredients.”

Those artisanal ingredients will go in typical cafe items like soup, sandwiches, desserts, and coffee drinks, which do not all necessarily contain yogurt. Chobani has another cafe elsewhere in Manhattan, which has been open since 2012 and is apparently successful.

“For us, it’s a sort of a test kitchen for what you’ll see us doing down the road,” Chobani’s chief marketing officer explained in a statement. “For our fans, it’s come to represent an incubation and inspiration destination.” In other news, there are “fans” of specific yogurt brands.

Target has united its mini-stores and other formats under the Target brand, and now calls the smaller stores “flexible format.” The planned 45,000 square foot Tribeca store will have a CVS pharmacy and the Chobani cafe on the ground floor, along with Target’s hippest merchandise. The more mundane discount-store goods, including the grocery section, will be on the lower level.

Get a First Taste of Chobani Café, Opening in Target’s Tribeca Store This Fall [Target] (via Chain Store Age)


by Laura Northrup via Consumerist

Nissan Props Up Mitsubishi With $2.2B Lifeline After Fuel Scandal

http://ift.tt/eA8V8J

After tipping Mitsubishi off to the fact that its vehicles included falsified fuel economy data, Nissan has once again reached out to help its fellow carmaker by extending a $2.2 billion lifeline to the company. 

The New York Times reports that the two automakers reached a deal on Thursday that gives Nissan a one-third stake in Mitsubishi.

“This is an important step toward rebuilding trust and stabilizing our business,” Mitsubishi’s chairman, Osamu Masuko, said of Nissan’s investment.

By extending the lifeline to Mitsubishi, Nissan becomes the largest shareholder in the car company with a 34% stake.

“We will support [Mitsubishi] as they address their challenges and welcome them as the newest member of our enlarged Alliance family,” Nissan Chief Carlos Ghosn said during a joint conference Thursday, adding, “We have been there not a very long time ago. We have the track record to make it work.”

The two companies say they had been working on a deal for some time, but the cheating scandal had accelerated the process, the NYT reports.

Under the deal, Mitsubishi will become part of the Nissan-Renault Alliance created in 1999 when Renault invested in Nissan, which at the time was facing its own financial struggles.

The Alliance is structured in a way that each company owns a part of the other, allowing the automakers to reduce costs by combining development efforts but avoiding a full-fledged merger.

While the deal exposes Nissan to issues related to Mitsubishi’s fuel economy scandal, Ghosn said he is confident his company understands the problems facing its new partner.

The two companies already work together in several areas. For one, Mitsubishi produces several vehicles for Nissan, including those that are affected by the falsified fuel data.

Nissan Throws a Lifeline to Scandal-Stricken Mitsubishi [The New York Times]


by Ashlee Kieler via Consumerist

‘Murica: The Inevitable Beer Response To Budweiser’s “America” Name Change

http://ift.tt/eA8V8J

That didn’t take long: the day after Anheuser-Busch InBev said Budweiser would be temporarily renamed to “America”, a Michigan brewery came out with its own beery appeal to patriotism, albeit a tongue-in-cheek one: ‘Murica.

Saugatuck Brewing Company posted an image of its new brew bearing the words, “Actually American” on the packaging (AB InBev is based in Belgium, see?) on Facebook, writing, “Fear not, America. We’re here to make beer named after America great again.”

Alas, while Budweiser’s “America is in Your Hands” campaign is very real, very earnest, and getting very much mocked on social media right now, Saugatuck’s ‘Murica brew is a joke. How could it not be, when it “tastes like Freedom” and is “brewed under the careful watch of 1,776 Bald Eagles”?

“This is a joke,” Megan Pruim, Saugatuck’s marketing coordinator told MLive.com. “We were sitting around the brewery, having a little bit of fun and seeing the humor in it. We were playing around with the idea and decided to do something to make people laugh.”

Though it would seem Saugatuck is adding to the chorus of mockery on social media right now, Pruim insists, “We’re not slamming them.”


by Mary Beth Quirk via Consumerist

YouTube Adding A Messaging Tool To Its Mobile Apps

http://ift.tt/1ZJeFg1

youtubesharingIf you’re the kind of person who can’t help but send your friends the latest and greatest cat videos when you’re deep in a YouTube hole, you could cut some steps from your sharing process if the video service’s new messaging function becomes a permanent feature.

Instead of having to copy and paste a link and email/text/chat it to a friend using an outside service, YouTube’s native sharing function is going live on iOS and Android apps for a small percentage of users, Wired reports.

Those folks who have the tool can spread it to others by inviting their friends into conversation threads, right from the “share” button that’s on videos. Messages pop into a new tab on the mobile app. Don’t feel like you can respond in words? You can also share another video from within the thread.

And on and on until you’ve fallen even farther into the video hole that all started with a simple search for “hello my future girlfriend.”

YouTube’s New Messenger Means You’ll Never Have to Leave YouTube [Wired]


by Mary Beth Quirk via Consumerist