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Friday, February 12, 2016

Scam Victim’s Grandson Isn’t In Jail, Doesn’t Need $10,000 In iTunes Gift Cards

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grandmascamThe basic story seemed plausible enough: a Chicago woman’s grandson got on the phone and said that he was in jail because he caused a car accident because he was texting while driving. Kids today definitely do that, right? The problem was that the “grandson” was an impostor, there was no accident, and he didn’t have a lawyer who was collecting iTunes gift cards to cover his bail.

A smooth-talking scammer can make a lot of things seem reasonable, and now the 79-year-old victim is speaking out to warn others. The fake lawyer told her to buy $4,000 worth of iTunes gift cards, then read the codes of the back. These codes can be cashed in or resold. She had to visit two different stores, since there’s a very reasonable limit of $2,000 worth of gift cards that you can buy at once.

The lawyer then asked for another $6,000 worth of cards, and she complied, visiting three different stores and reading off the codes to the fake lawyer over the phone. She refused to buy any more cards when they called a third time, and then checked in with her grandson about his accident. That’s when she learned that she had been scammed out of $10,000.

The head of the FTC in Chicago explained to the local CBS station that the grandparent scam is a “really big problem” everywhere, and “anybody over a certain age is almost guaranteed they’re going to receive a call.” My own parents received them, but were aware of the scam and don’t have grandchildren, so they kept the scammers on the line to waste their time instead.

Set up a password with your grandparents and other elderly relatives, and make sure that they’ve been warned about the scam.

2 Investigators: Con Artists Trick Grandma Into Buying $10,000 In iTunes Cards [CBS Chicago]


by Laura Northrup via Consumerist

Volkswagen Begrudgingly Complied With Regulators’ Request For Takata Airbag Recall

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(Eric Arnold)

Earlier this week, Volkswagen announced the recall of 840,000 Audi and VW-branded vehicles equipped with shrapnel-shooting Takata airbags. But according to documents recently posted by regulators, the already embattled carmaker resisted the safety initiative. 

In a letter [PDF] sent to the National Highway Traffic Safety Administration, Volkswagen said that while it would comply with regulators’ request for a recall of vehicles with certain Takata airbags, it believes the measure is “overbroad.”

The letter goes on to explain that the airbag inflators used in VW and Audi vehicles were made at Takata’s German factory, which hasn’t been connected to ruptures like those produced at U.S. and Mexican plants.

“All known field ruptures to date have occurred in competitor’s vehicles with inflators produced at Takata’s LaGrange (U.S.) or Monclova (Mexico) production plants after more than 10 years in service,” the company notes in a set of “facts” presented to NHTSA. “None have involved inflators produced in Takata’s Freiberg [Germany] plant, nor have there been to our knowledge any ruptures [in tests at the plant].”

The company goes on to note that both the LaGrange and Monclova plants lacked proper air conditioning and humidity controls that could have led to high humidity levels, an issue that has been linked to the unexpectedly forceful rupture of Takata’s airbags.

VW claims in the letter that these issues were fixed when the LaGrange plant closed in 2005 and when air conditioning was added to the Monclova plant in 2011.

“Our understanding is that Takata’s Freiberg plant does not suffer from the same deficiencies,” the letter states. “We further understand that the Freiberg plant enjoys more consistent personnel, adding to the stability of the product there.”

The company also states that it believes any airbags made after 2011, including those made in Germany, are free from deficiencies that have led to the ruptures linked to nine deaths and more than 100 injuries.

“We also believe that further testing and analysis will more formally vindicate the inflators built in the Freiberg plant and those built in Monclova in 2011 and beyond,” the carmaker writes. “As such, Volkswagen will conduct an analysis program, specifically starting with old vehicles and Monclova production parts.

“We respectfully request that, should results be shown, the agency work with Volkwagen and other manufacturers to revisit the scope of these recalls,” the letter states.

In the meantime, VW agreed to recall model year 2006 to 2012 Passat sedans and wagons, model year 2010 to 2014 Golf and Jetta SportWagen, model year 2009 to 2014 CC, and model year 2012 to 2014 Eos, as well as, Audi-branded model year 2005 to 2015 Audi A3, 2006 to 2009 A4 Cabrios, 2009 to 2013 Q5 SUVs and 2010 to 2011 A5 Cabrios.

While Wednesday’s recall was the first for VW related to the Takata defect, NHTSA investigators announced in Aug. 2015 that they were investigating the June 2015 rupture of a Takata airbag in a 2015 Volkswagen Tiguan in Missouri.

NHTSA issued special orders to both companies, seeking information related to the incident, noting that the details could help identify a cause for the June incident, which doesn’t fit the previous pattern of airbag ruptures linked to Takata safety devices.

[The Associated Press]


by Ashlee Kieler via Consumerist

Carrot Cake Hershey Kisses Are An Actual Thing, Available At Walmart

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carrot_cake_kissesWhat are the flavors of Easter? We know that the flavors of Valentine’s Day are red velvet and strawberry shortcake, and the flavors of fall are pumpkin spice and caramel apple, but the Easter candy season apparently needs more novelty flavors. That’s why Hershey has brought us white chocolate-based carrot cake kisses. At least they aren’t plain carrot cake flavor?

We learned about these from The Impulsive Buy, and can tell you that they are definitely available at Walmart. They also turned up on Reddit a few weeks ago, but that was a single item that could have been a promotional candy handed out to insiders or a test product.

As seasonal novelty flavors go, we have to say that at least in concept, this is better than either Easter grass Twizzlers or marshmallow Peeps milk.

SPOTTED ON SHELVES: Hershey’s Carrot Cake Kisses [The Impulsive Buy]


by Laura Northrup via Consumerist

Homeowner Claims Neighbor Used A False Identity To Rent Her Apartment On Airbnb, Refused To Leave

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(decaf)
We’re no strangers to Airbnb rental horror stories, but we’re still surprised at how intricate and complicated some of these rental disputes can be. Case in point: the landlord of a San Francisco apartment says the neighbor she’s been feuding with rented her unit by using a fake name, lived there with his mom and a friend, and then refused to move out after the original Airbnb stay was over.

The woman owns a two-bedroom unit in what’s known as a tenancy-in-common building, which means the people living in the apartment units split ownership of the whole building and share responsibilities and finances for maintenance and the like.

She and her boyfriend — who also owns two units in the building — claim in a lawsuit filed in San Francisco Superior Court that their neighbor rented out the apartment for 60 days in April and May 2015 under a fake name, reports the San Francisco Chronicle. And not just any neighbor, one they’d been feuding with over building business, a sort of live-in nemesis who owned a studio on the top floor.

After two months living there with his mother and a friend — during which time the owners say they never came into contact with him, only an associate — he claimed he qualified for tenants’ rights and said he was staying put, to the “shock and horror” of the owner, the woman’s lawyer said. He claimed he could do this under city regulations that give residents the right to convert extended housing situations into ongoing month-to-month tenancies.

So why would he go to such lengths to do this? Just to mess with the woman and her boyfriend, court documents claim.

“Defendants’ reprehensible actions were intentionally calculated to cause plaintiffs severe emotional distress,” says their case against their neighbor and his associates for fraud, trespass and ejectment. “In particular, defendant Sandeep stated that he intended to drive plaintiffs from their property and to ‘inflict maximum pain’ upon them.”

The renter says he hasn’t done anything wrong, and in fact, claims that he’s the one being bullied by his neighbors and is being forced to move out. He says he just wanted somewhere for his mom and friend to stay while he was renovating his own apartment, and now that those repairs are done, his place still isn’t large enough to accommodate them all, so he figured he’d stay.

A Rental Board administrative law judge agreed, ruling that the man and his associates were entitled to tenants’ protections under San Francisco’s rent ordinance based on having occupied the unit for more than 32 continuous days. As for why he didn’t let his neighbors know it was actually him staying in the apartment, he didn’t have an answer.

“Unfortunate situations like this are rare and we are always working to improve,” Airbnb said in a statement regarding the dispute. “We provide tools so that our hosts can review and research their guests before they accept a reservation. You can read a person’s profile, look for their reviews.”

While the case is ongoing, the homeowner has refused to accept rent, so as to avoid legitimizing the tenancy. It’s been deposited in an escrow account pending a final appeal of the Rent Board decision. The court case is on hold until that ruling as well.

The entire complicated saga is definitely worth a read over at the San Francisco Chronicle, including a perfect “pox on both their houses” references.

The most bizarre, outrageous Airbnb feud story you’ll ever read [San Francisco Chronicle]


by Mary Beth Quirk via Consumerist

House Passes Bill Weakening Rules For Menu Calorie Counts In Restaurants

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(Kai Brinker)
Hey, remember how the Food and Drug Administration gave restaurants a yearlong extension on the deadline for getting their act together regarding calorie counts on menus nationwide? They were supposed to get their acts together and post that information on menus nationwide by December of this year. Now, though, a new bill passed in the House of Representatives seeks to change that before eateries are forced to comply. Which wouldn’t be for another few years.

The new version of the bill leaves it up to companies to decide what a “serving size” is. This leads to ridiculousness like a bag of cookies in a vending machine being labeled as two or three “servings,” or pizzerias dividing their pies up into as many slices as they want to make dishes appear to be lighter in fat and calories.

Margo G. Wootan, director of nutrition policy at the Center for Science in the Public Interest, pointed out in a statement from the organization that this bill”would result in consumer confusion and prevent disclosure of straightforward, consistent calorie information at many food service establishments.”

As a food-eating consumer, here’s what you would need to know. Under the rules that were supposed to go into effect in December, a restaurant would have to give you the nutrition information for an entire pizza, since what you’re buying is an entire pizza, no matter how many people you share it with. The bill just passed would allow them to post nutrition information for one slice of pizza, since pizzas generally come pre-sliced. The bill pretty much leaves this up to restaurants, inserting this language (we bolded the parts that you should pay attention to):

the number of calories contained in the whole standard menu item, or the number of servings (as reasonably determined by the restaurant or similar retail food establishment) and number of calories per serving, or the number of calories per the common unit division of the standard menu item, such as for a multiserving item that is typically divided before presentation to the consumer.

In a joint statement by a number of public health organizations, health care providers, and government agencies, the experts point out that letting companies decide on their own serving size is a recipe for posting calorie counts for half-muffins.

Posting the total calories per menu item enables consumers to more easily compare different types of food items, such as nachos, chicken wings, or pizza, and leaves it up to the individual – not the restaurant – to determine how many people will share the item.

It would be deceptive to label muffins, entrees, desserts, and most menu items as multiple servings, since items are most often consumed by one person.

If the bill became law, it would also give food companies another few years to stall: new regulations would be written, which wouldn’t go into effect until at least two years after those regulations were released to the restaurant industry and to the public.


by Laura Northrup via Consumerist

Google Shutting Down Picasa Photo Service

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Screen Shot 2016-02-12 at 2.24.01 PMNearly 12 years after acquiring Picasa, Google announced plans to shut down the service, asking customers to use its new Google Photos service instead. 

In a blog post Friday, the tech company said it would shutter Picasa over the next several months in order to focus on one service: Google Photos.

“We believe we can create a much better experience by focusing on one service that provides more functionality and works across mobile and desktop, rather than divide our efforts across two different products,” the post states.

As of March 15, Google say it will no longer support the Picasa desktop application. However, users who have downloaded the app, or who download it in the coming weeks, can continue to use the service as they do today, but no further updates will be provided.

The biggest changes will start in May, Google says: starting then, users will only be able to view their photos, while developers will lose some API functions.

Picasa users can access all their photos and video in Picasa Web Albums via Google Photos. Users can use that service to upload and organize content.

For those who don’t want to use Google Photos, the company will create a “new place for you to access your Picasa Web data.”

Through this site, users can view, download, or delete your Picasa Web Albums, but they won’t be able to create, organize or edit albums, Google said in the post.


by Ashlee Kieler via Consumerist

Police: Would-Be Macy’s Thief Pepper Sprayed, Bit Worker So Accomplice Could Get Away

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(Mike Mozart)

Sure, Consumerist has covered many a story of a thief who tries to get away from store employees by biting into arms and occasionally chomping off the odd finger. We’ve also heard several tales of would-be thieves and bad customers using pepper spray to get their way. But an alleged shoplifting duo recently combined the two tactics while attempting to steal from a Pennsylvania Macy’s. 

Police say that a male shoplifting suspect pepper sprayed and bit Macy’s loss prevention employees in order to let his accomplice get away, WPXI reports.

The incident, which occurred earlier this week, began when the pair were seen on surveillance video allegedly putting more than $3,000 worth of designer purses into bags.

Macy’s loss prevention staff then approached the pair, at which point the man allegedly used pepper spray on one employee and bit another while the woman ran into the parking lot.

A witness who happened to be in the mall parking lot tells WPXI that a woman ran up to him and tried to grab the passenger door of his car.

“So, I like stepped between her and said, ‘Can I help you?'” the man says, noting that he didn’t know until later that she was a suspect in a shoplifting incident.

“She just kind of seemed scared like she was trying to get away as fast as she could. I didn’t feel threatened by her,” he said.

Authorities say they are still searching for the woman, while the man was apprehended at Macy’s.

Shoplift suspect pepper-sprays, bites Macy’s employees; 2nd suspect remains on run [WPXI]


by Ashlee Kieler via Consumerist

IKEA Would Only Allow ‘Deadpool’ Writers To Use Joke About Furniture If It Was Authentic

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(Steve)
IKEA is totally cool with people poking fun at the sometimes frustrating experience of assembling its flat-pack furniture, but if you want to write a joke about it into a movie like Deadpool, there’s one requirement: it’s got to be true to the real thing.

There’s a scene in the newly released Marvel comic book movie where the main character played by Ryan Reynolds becomes enraged during the process of assembling the Swedish company’s flat-pack furniture, Digital Spy reports.

IKEA was fine with being referenced, but it did have some requirements.

“The one thing we weren’t allowed to do is make names up,” writer Rhett Reese told ​Digital Spy.

And as tempting as it might be to create your own IKEA furniture names, the writers had to stick to the company’s already established list, which is already sort of hilarious in itself.

“We had to use real IKEA furniture,” Reese explained. “There was a wealth of real-life furniture to choose from, so it wasn’t a problem.”

Ikea made a single demand on Deadpool’s furniture joke [Digital Spy]


by Mary Beth Quirk via Consumerist

Do Not Set The Date On Your iPhone To Jan. 1, 1970

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Fakety fake fake fake.
While it might be tempting to take a “wild ride” into the past, do not set the date on your iPhone to Jan. 1, 1970, despite what a hoax image circulating recently says. That is, unless your idea of a wild ride is having a phone you can’t use anymore.

The fake image passes itself off as a screenshot from the Apple website, purporting to share the news of a retro mode on iPhones that can be enabled by setting the device’s date to Jan. 1, 1970.

It reads:

Blast from the past

The original Macintosh introduced the world to computers, forever changing the way people experience technology, and allowing people to do things that were never possible before. With this easter egg, warp back in time with a class Macintosh theme to relive the magic on your iPhone. Change the date on your iPhone to January 1, 1970, press and hold the power button to reboot your device, and prepare for a wild ride!

In reality, doing so will render any 64-bit iOS device unusable, including iPhones from 5S on up, as well as the iPad Air, iPad mini 2 and the 2015 sixth generation iPod touch or newer, The Guardian reports. Also? Apple didn’t even exist until 1976, so what are we doing in 1970, anyway?

The only recourse is to bring it to the Apple Store in an attempt to save it… or buy a new device.

It’s not easy set the date back that far, The Guardian notes, as it takes lots of scrolling, saving the time, re-entering the time and date settings to scroll back some more. Which is good, because it makes it less likely that you’ll accidentally do this to yourself.

It’s unclear what exactly causes the issue, but could be related to how iOS stores date and time formats. Jan. 1, 1970 is a value of zero or less than zero, which would make any process that uses a time stamp to fail.

Still curious and want to try it yourself? Don’t: Reddit users say some folks have bricked their devices trying to disprove reports of the bug.

Was this helpful? We’re a non-profit! You can get more stories like this in our twice weekly ad-free newsletter! Click here to sign up.

Setting the date to 1 January 1970 will brick your iPhone, iPad or iPod touch [The Guardian]


by Mary Beth Quirk via Consumerist

American Airlines Will Give You Free Treats At The Gate If Your Flight Is Delayed For At Least Two Hours

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(yooperann)

Would a bag of pretzels or a can of soda placate you if your flight were delayed for two hours? American Airlines hopes that’s all it’ll take. 

The carrier recently began testing a “Gateside Amenities” plan that aims to calm travelers whose flights are delayed by offering them free snacks and drinks, Bloomberg reports.

The plan, announced via an employee newsletter on Thursday, will provide treats and drinks at the gate when weather or operational issues delay a flight for two hours or more.

If the delay stretches beyond three hours, the airline will provide complimentary sandwiches to waiting travelers.

Rather than just give travelers meal vouchers, American — which recently brought back snacks in coach — believes that offering delayed passengers sustenance at the gate will keep them in the vicinity where they can be easily updated on departure information.

The Gateside Amenities service is currently being tested at New York’s John F. Kennedy International Airport, and will expand to Los Angeles International Airport later this month, Bloomberg reports.

If tests of the plan goes smoothly, it could be implemented across all American routes later this year, the company says.

American Tries Soothing Delayed Travelers With Free Snacks [Bloomberg]


by Ashlee Kieler via Consumerist

Kenya Is Now The World’s 4th Largest Flower Grower

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(Pablo Romeo)
If you give or receive any flowers this Valentine’s Day, they were most likely imported from somewhere with a much warmer climate and lower wages than the United States. On Valentine’s Day, when tradition demands that massive amounts of roses be ready all at once, many of the flowers delivered or aavailable for sale may have come from Kenya, which has a great climate for delivering roses in mid-February, and has less demand from its recent biggest customers.

The Netherlands are a temperate outlier here, but most of the major flower-supplying nations are cool and elevated. Ecuador and Colombia are notable growing spots, and the Associated Press interviewed one of the women growing your flowers about her work.

While the 29-year-old single mother spends all day tending beautiful flowers, no one has ever sent her any. “We do not really do this here in Kenya,” she told the AP, but that doesn’t mean that she wouldn’t like some. She works hard with the rose bushes every year, earning the local minimum wage of $80 per week.

In the past, Russia has been a big customer of flowers from Kenya, but a combination of that country’s war with Ukraine and a generally weak ruble mean that they’re forced to find other markets.

Those Valentine’s Day flowers might just be from Kenya [AP]


by Laura Northrup via Consumerist

Uber To Pay $28.5M To Settle Allegations It Misled Customers On Safety Practices

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uberRide-hailing service Uber has agreed to pay $28.5 million to more than 25 million customers, and rename its so-called “safe ride fee” in order to settle a class-action lawsuit that the company misled consumers about its “industry leading” safety procedures. 

The Associated Press reports that Uber agreed to the settlement, filed on Thursday in the United States District Court in the Northern District of California, to resolve a class-action lawsuit filed in 2014.

The lawsuit, filed by two passengers, questioned whether Uber misrepresented the level of scrutiny it uses when recruiting drivers, who must pass background checks conducted through a third-party service.

Uber, which uses an outside private firm called Hirease to screen prospective nonprofessional drivers, characterizes its practices as “industry-leading” on its website, but the suit claimed that simply wasn’t the case, and that the company did not use the same kind of fingerprinting checks required of taxi drivers.

Under the settlement, which must still be approved by a judge, Uber will provide refunds to consumers who took rides with the service in the U.S. between Jan. 1, 2013 and Jan. 31, 2016.

Additionally, the company will rename the “safe ride fee” as a “booking fee.” The company previously stated that the charge would go toward funding background checks, regular motor vehicle checks, driver safety education, and insurance.

Initially, the “safe ride fee” was a $1 charge, but in October 2015, the company changed the amount depending on where a customer lived.

Uber told the AP on Thursday that it believes its technology does provide important safety features, like GPS tracking and sharing driver identification and license plate numbers before a passenger gets in the car.

“However no means of transportation can ever be 100% safe. Accidents and incidents do happen,” Uber said. “That’s why it’s important to ensure that the language we use to describe safety at Uber is clear and precise.”

Still, the company says it’s happy to put the case behind it and to “continue to invest in new technology and great customer services so that we can help improve safety in the cities we serve.”

This is just one safety-related lawsuit Uber is facing: in December 2014, the district attorneys of San Francisco and Los Angeles counties filed a suit against the company contending that it was in violation of California law for its alleged mischaracterization of the extent to which it vets its drivers.

Those cases are still pending.

Uber to pay $28.5M to settle claims company misled customers on safety [The Associated Press]


by Ashlee Kieler via Consumerist

Ohio Company Sells Etch A Sketch Rights To Canadian Toymaker

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(creating in the dark)
The company behind the toy that has been teaching children about the impermanence of the human condition for more than 50 years has decided to shake things up and sell the rights to make Etch A Sketch to a Canadian toymaker.

The Ohio Art Company, based in Bryan, OH, says that in an effort to focus on its metal lithography business, it has sold the licenses for the famous, red rectangular Etch A Sketch as well as Doodle Sketch to Spin Master Corp., a global toymaker based in Toronto. No terms of the deal were disclosed, perhaps because executives wrote them out on an Etch A Sketch and then shook the thing accidentally.

“We are very happy that children around the world will continue to be able to enjoy Etch A Sketch, one of the world’s most iconic toys, as Spin Master is committed to building upon the success that The Ohio Art Company has created and sustained for more than 50 years,” Ohio Art CEO Elena West said in a statement.

The familiar toy was invented by French electrical technician André Cassagnes, the National Toy Hall of Fame says, who used “the clinging properties of an electrostatic charge to invent a mechanical drawing toy with no spare parts.”

He called it the L’Ecran Magique, and debuted it at the International Toy Fair in Nuremberg, Germany, in 1959. The Ohio Art Company paid $25,000 to license the toy and dubbed it the Etch A Sketch. It was the “must-have-item” in Christmas 1960 after an advertising blitz, the National Toy Hall of Fame says, and has continued to delight and dismay children and adults alike since.


by Mary Beth Quirk via Consumerist

Senators: No More Federal Funding To For-­Profit Colleges That Strip Students Of Legal Rights

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sparkle-motion

If your college breaks the law, you should be able to pursue a legal action in court. But ­­following the lead of banks, wireless providers, and cable companies some for-profit colleges have been stripping students of their legal rights and forcing them into arbitration. These schools should not receive federal funding, says one group of lawmakers.

Forced arbitration not only takes away the student’s ability to have their day in court, it often prohibits students with the same complaint from joining their claims together into a single action.

There is pending legislation that seeks to bar schools from using mandatory arbitration if they want to receive federal funds, but that has been stuck in committee since last April. So now, some senators are calling on the Department of Education to simply cut off funding to these schools.

Yesterday, nine senators sent a letter to education Under Secretary Ted Mitchell, calling on the regulator to use its authority under the Higher Education Act to deny federal Title IV funding to any college or university that includes forced arbitration clauses or other contractual barriers to court access in their student enrollment agreements.

“Unfortunately, the use of forced arbitration clauses, including class action bans, by many for-profit education companies has prevented victimized students from holding for-profit education companies accountable in court for their misconduct and has prompted students instead to seek relief from the Department of Education and the taxpayers,” the senators, including Dick Durbin (IL), Sherrod Brown (OH), Richard Blumenthal (CT), Barbara Boxer (CA), Al Franken (MN), Ed Markey (MA), Jeff Merkley (OR), Chris Murphy (CT) and Sheldon Whitehouse (RI), wrote.

Under the Higher Education Act, the Dept. has the authority to require insinuations of higher education to agree, in their program participation agreement, not to include binding arbitration clauses, bans on class actions, or other contractual barriers in their student agreements.

The use of arbitration clauses has skyrocketed by companies – including many in the for-profit education sector – since 2011, when the U.S. Supreme Court affirmed that it was perfectly okay for companies to take away a consumer’s right to sue or their ability to join other wronged consumers in a class action case by inserting a paragraph or two of text inside lengthy contracts.

By using arbitration clauses, for-profit colleges such as the now-defunct Corinthian Colleges Inc have shielded themselves from taking responsibility for their own alleged deceptions such as misrepresented job placement statistics.

Colleges that use arbitration clauses also retain the right to choose their own arbitrator and other key aspects of the potential dispute resolution process.

The Senators cite a Health, Education, Labor, and Pension Committee investigation that found 21 of 27 for-profit education companies used forced arbitration clauses in their enrollment agreements.

“The vast majority of non-profit institutions of higher education do not include forced arbitration clauses or other barriers to court access in their enrollment agreements,” the Senators wrote. “If a for-profit college deceives students about cost, transferability of credits, program quality, job placement, salary after graduation, or other claims, these students should have the right to hold them accountable.”

The Senators claim that by banning the use of forced arbitration clauses, the Dept. would be able to better oversee the for-profit education industry. As it currently stands, students are deterred from filing claims of potential fraud because there is little they could gain from doing so.


by Ashlee Kieler via Consumerist

NYC In Need Of A Dairy Hero As Rash Of Ice Cream Pint Thefts Threatens City’s Häagen-Dazs Supply

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(Maulleigh)
Go into your freezer, grab that pint of Häagen-Dazs and hold it tight, New Yorkers: someone out there is targeting high-end ice cream in a series of thefts that may or may not be indicative of a dairy shoplifting ring.

No, really, there are people targeting ice cream pints — especially containers of pricy Häagen-Dazs — in stores around New York City, DNAINfo reports.

Thieves lifted hundreds of cartons of Häagen-Dazs worth more than $1,000 from two Duane Reade stores within minutes of each other on Saturday, police said, pointing to the possibility of some kind of organized dairy theft ring.

Two suspects snagged 66 containers of Häagen-Dazs valued at $375.54 from a refrigerated display case ata midtown Duane Reade and walked out of one store at 10:45 a.m. Just a few minutes later, at about 10:51 a.m., two suspects stole 224 containers of the same brand valued at $712.32 from another Duane Reade in the same area, police said.

It’s unclear whether it was the same two suspects in both stores, but there were other Duane Reade thefts involving Häagen-Dazs last fall. Police did arrest a suspect this week who had been allegedly working with a crew of younger men to steal ice cream as well, DNAInfo points out.

This all just provides more support for my idea that there should be some kind of cow signal we could shine into the sky whenever someone’s dairy products are in trouble.

MAP: Teams of Haagen-Dazs Shoplifters Hit Manhattan Stores [DNAInfo]


by Mary Beth Quirk via Consumerist

Of Course Everyone Wanted To See Burger King’s Hot Dog Training Video Starring Snoop Dogg

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doggCall us cynical, but we’re pretty sure that Burger King’s new Grilled Dogs training videos were never intended as an “internal use only” tool to train employees on how to top and sell the chain’s new grilled hot dogs. The company claims that once word got out that the videos existed, the public clamored to see them. It’s believable that people wanted to see the videos, but maybe less believable that this wasn’t their plan all along.

training

The Grilled Dogg video was first “leaked,” then released on YouTube, along with a version for Spanish-speaking employees starring the performer Charo that is not, strictly speaking, in Spanish.

It could be that the boring details were left out for a public release, but neither video actually shows you how to cook or dress the hot dogs. They describe the toppings, sure, but both are more about marketing the new product than about training.

Yet we’ve embedded the videos here for you, and we enjoyed them, so Burger King gets exactly what it wanted without having to buy nationwide ad time. Well played, Burger King.


by Laura Northrup via Consumerist

Consumerist Friday Flickr Finds

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Here are nine of the best photos that readers added to the Consumerist Flickr Pool in the last week, picked for usability in a Consumerist post or for just plain neatness.

(Chris Blakeley)
(cookedphotos)
(Great Beyond)
(ken fager)
(Keoni Cabral)
(Debbie Mercer)
(Great Beyond)
(thoth1618)
(Robert S. Donovan)

Want to see your pictures on our site? Our Flickr pool is the place where Consumerist readers upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click “Join Group?” up on the top right. Choose your best photos, then click “send to group” on the individual images you want to add to the pool.


by Laura Northrup via Consumerist

AT&T Will Test 5G Service In Texas This Year; Could Be Up To 100 Times Faster Than LTE

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(Mike Mozart)
For most people, the term “5G” is still some ineffable promise of lightning-fast wireless data that will — like the cable arrive sometime between two and five… years from now. AT&T is hoping to get a better idea of exactly what this next generation of wireless connectivity will be when it starts testing in Texas later this year.

The latest dispatch from the Death Star includes the first public details of AT&T’s 5G plan. In the coming months, the company says it will begin working in the lab with Ericsson and Intel, with the goal of trying out the new tech in the real world sometime this summer. The goal is to begin 5G field trials to fixed locations in Austin by the end of 2016, with the possibility of limited commercial deployment in the months to follow.

AT&T believes its 5G service will ultimately provide speeds that are anywhere from 10 to 100 times faster than what it currently provides on 4G LTE. Download an entire HD movie in a matter of seconds, says AT&T, of course not mentioning that many people would hit their monthly data cap really quickly if they started doing that.

“New experiences like virtual reality, self-driving cars, robotics, smart cities and more are about to test networks like never before,” says John Donovan, Chief Strategy Officer and Group President, AT&T Technology and Operations, who explains that a key aspect of the new network involves unloading much of the work traditionally done by hardware — routers, firewalls, and other network equipment — onto virtual functions on software; not unlike ditching your separate Walkman, camera, and road atlas in favor of a single device with apps that do those jobs. AT&T says it has already “virtualized” around 6% of its network and is aiming to get that up to 30% this year.

“5G will reach its full potential because we will build it on a software-centric architecture that can adapt quickly to new demands and give customers more control of their network services,” explains Donovan.

Among the technologies being tested by AT&T is the use of extremely high-frequency millimeter wave spectrum, which is capable of delivering data at very fast speeds, but has trouble with things like walls and trees. The recently announced Starry wireless home broadband service is planning to use this technology for fixed Internet connections.

Because millimeter wave is limited in how far it can reach and where it can be placed, it’s believed that widespread use of the tech would require significantly more wireless antennae than currently dot city rooftops.

Whatever wireless methods AT&T plans to use to reach customers, the company will likely lean on its GigaPower high-speed fiberoptic lines to handle the backhaul from the cell towers. Or maybe AT&T will take Google’s idea of delivering 5G by drone.

Let’s be clear: widely available 5G is still years off. For now “5G” is just a marketing term referring to whatever the next big thing might be, largely because there is still no set standard for what constitutes “5G.”

For example, the 3rd Generation Partnership Project (3GPP) — a joint effort of telecom standards organizations from around the globe — has a tentative timeline for 5G with the goal of setting that standard before the end of 2020.

Verizon, which has already announced its plan to test 5G, said it hopes to begin deploying the next-gen service to some of its commercial accounts at some point in 2017, which meshes with AT&T’s best-case scenario. Again, this is for service to a small number of commercial customers, likely to fixed locations.

Some wireless providers in South Korea are pushing to launch 5G in advance of the 2018 Winter Olympics in Pyeongchang. Similarly in Japan, the hope is to have 5G up and running by the start of the 2020 Summer Olympics in Tokyo.


by Chris Morran via Consumerist

Thursday, February 11, 2016

Police Investigating Death During Walmart Shoplifting Incident

http://ift.tt/1ZAZZ6Y
(Soon Koon)
Early on Sunday morning, a 62-year-old man piled DVDs worth $380.74 in a shopping cart at a Florida Walmart and headed for the door. When he couldn’t produce a receipt for the greeter, he ran out the door, and employees followed him. He collapsed and was resuscitated, but died in the hospital 12 hours later.

Police initially said that the man’s death was being investigated as a homicide, but now just say that it’s still under investigation. Walmart suspended the employees involved in the incident, which is their normal policy.

Local news reported that while the man tried to flee, he tripped––his pants may have fallen down––and fell to the ground, and the Walmart employees realized that he had stopped breathing. Police were already on the way, and the employees and first responders began CPR. He officially died at the hospital later that day.

The police are looking for more witnesses to the crime and the chase to figure out what happened. The medical examiner ruled that the man didn’t die due to a medical condition, but didn’t release any information about what injuries he had or rule on the cause of death.

In a statement, Walmart said:

Our condolences go out to the family. We are working with police as part of an ongoing investigation and performing a review of our own. All associates involved in this incident have been suspended pending the investigation as we continue to learn all of the details.

Lakeland police back off calling shoplifting suspect’s death a homicide [Tampa Tribune]
Walmart employees suspended after suspect’s death [Fox 13]
Lakeland Walmart shoplifter chased by employees dies; cause of death being investigated [WPTV] (warning: auto-play video)


by Laura Northrup via Consumerist

Nordstrom And Nordstrom Rack Accept Each Other’s Returns

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(Mike Mozart)
You won’t see it plastered on a sign behind the customer service counter, but here’s some useful information for shoppers: you can return items that you purchased at Nordstrom Rack to a regular Nordstrom store, and the transaction works the other way around, too. Yet while that’s very nice of them, it’s an indicator of an interesting issue in retail: while omnifchannel retail is hot, should they be omni-brand?

As more department stores (even discount stores like Kohl’s) launch their own discount and off-price chains, this question of brand segments will become more important. For example, you can order from Old Navy and Banana Republic, the high and low ends of the Gap family of brands, in a single virtual cart and a single shipping charge.

However, what you can’t do is return something that you bought at a Gap store to an Old Navy, or return items from any of the brands’ respective “factory stores” or outlets to the regular store.

In the end, most of these items aren’t going back on the shelves at the Nordstrom or Rack store where you bought them, anyway: they’re going to a closeout retailer that scoops up store returns. It matters so the store knows how much money to refund you, though, requiring the different stores to have access to each others’ pricing databases.

You Can Return Nordstrom Goods To Nordstrom Rack And Vice Versa [Buzzfeed]


by Laura Northrup via Consumerist

Bank-Backed Lawmakers Accuse CFPB Of Hurting Consumers By Trying To Regulate Payday Loans

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(scurzuzu)
It’s never a good sign for the Consumer Financial Protection Bureau when it’s called to testify at a Congressional subcommittee hearing subtitled “The CFPB’s Assault on Access to Credit and Trampling of State and Tribal Sovereignty.” And so it should come as little surprise that bank-backed members of the House Financial Services Committee is trying to paint the agency’s efforts to rein in predatory lending as an attack on the very people the CFPB is trying to protect.

Last year, the CFPB announced it was beginning the process of drafting rules intended to crack down on harmful short-term payday lending (which is illegal in many states), vehicle title loans, paycheck deposit advances, and other high-cost installment and open-ended loans.

The guidelines, which have to yet to be finalized, are intended to make sure that loans can be repaid, thus reducing the likelihood of borrowers falling into to the cycle of having to borrow more money to repay the old debt.

But this morning’s hearing before the Financial Institutions and Consumer Credit subcommittee turned contentious, with accusations that the CFPB is attempting to strip states of regulatory authority and destroy the institution of small-dollar lending in the United States.

Lawmakers, many of whom have received campaign contributions from lobbyists for the payday and small-dollar lending lobbyists, accused regulators of attempting to craft rules that would limit consumers’ options when it comes to available credit, and drive out small business owners.

CFPB acting deputy director David Silberman countered that the rules could, in the long run, be helpful to businesses, as well as borrowers in need of a quick cash infusion.

Silberman spent much of the hearing dodging accusations and attempts by lawmakers to characterize the Bureau’s potential payday lending rules as overreaching, and implying that states can’t take care of their own residents.

“What made you think that regulators (at the state level) were doing a bad job of protecting residents?” asked Rep. Mia Love (UT), who has previously received campaign money from the American Financial Services Association, which doesn’t just represent small-dollar lenders, but also testified separately from the CFPB later in the day.

In fact Love, is just one of 18 subcommittee members, including Chairman Randy Neugebauer and Financial Services Committee Chair Jeb Hensarling, both of Texas — who received campaign money from the AFSA. Neugebauer and Hensarling were also among the seven subcommittee members who previously received financial backing from payday industry lobbyists at the Community Financial Services Association of America. It’s no coincidence that this group also testified later in the day.

Screen Shot 2016-02-11 at 3.51.10 PM

“Our analysis showed there was a problem, people are taking out loans they can’t repay,” Silberman said, noting that any rules the CFPB does issue would not overrule state laws, but would serve as an additional protection for consumers.

Silberman reassured lawmakers that the crux of the CFPB’s potential rules is to ensure that people who seek short-term credit are able to repay their debt without rolling over their obligation and incurring additional fees — essentially falling into a debt trap.

Last year, the CFPB found that only 15% of borrowers were able to repay their debt when it was due without re-borrowing. By renewing or rolling over loans the average monthly borrower is likely to stay in debt for 11 months or longer.

The recently outlined goal of the CFPB is to eliminate debt traps by determining at the outset whether or not a consumer can repay the requested loan while maintaining their other major financial obligations and living expenses.

“Why are you trying to destroy small dollar loans,” Rep. David Scott (GA) — another recipient of AFSA money — asked during the hearing. “We have 75% of American people living paycheck to paycheck.”

The rules, Silberman said, are not meant to, and will not, force small businesses to close.

“We don’t believe it would drive lenders out of business, it would create a level playing field in which loans could be made,” Silberman said.

Lawmakers also accused the CFPB and Silberman of only telling one side of the payday loan issue, that it fails to address consumers who use the service as it’s intended: to bridge a financial gap during times of emergency.

“There are other people who have used this and it worked,” Rep. Love said. “I find it offensive that people aren’t smart enough to make choice.”

Silberman said CFPB research indicates that “30% to 35% of people who use these products work as they are intended and they can get through an emergency,” but that it’s “the other two-thirds of people who don’t have the ability to repay that we want to make the market work for.”

While the subcommittee’s anti-CFPB tenor may have given the impression that implementation of CFPB rules on small-dollar lending was imminent, that’s not the case.

Silberman reminded lawmakers that the Bureau is still in the “early stages” of rule-making. In fact, it is still reviewing comments from businesses, consumers, and others submitted last year.

“We’re listening to feedback, then we’ll put out another outline, and start another comment session,” he said.

And when the Bureau does issues its proposed regulations, both the public and industry will be invited to submit written comments, all of which must be considered before final regulations are issued.


by Ashlee Kieler via Consumerist