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Friday, February 13, 2015

Federal Government Could Extend Open Insurance Enrollment To April 15

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2014 tax returns are the first ones that American taxpayers are filing since the health insurance subsidies, mandate, and penalties of the Affordable Care Act have come into effect. Included in our tax returns this year will be a penalty of 1% of income for people who don’t have health insurance that provides a minimum level of coverage. That penalty is taking some people by surprise.



The problem is that the deadline to sign up for insurance coverage is February 15, leaving people without insurance without an alternative option if they’d rather not pay a penalty that’s twice as big (2% of income) next year. One obvious solution is for the government to extend the open enrollment period, and the relevant authorities are considering doing just that.


At an event in Texas today, Health and Human Services Secretary Sylvia Mathews Burwell told the reporters that her agency will let the public know by the end of February if the open enrollment period will indeed be extended for people who don’t yet realize what kind of penalty they’ll be facing when they file their taxes in 2016.


Extra Obamacare Sign-Up Time Mulled to Help Taxpayers Avoid Fine [Bloomberg Business]




by Laura Northrup via Consumerist

JetBlue Also Reportedly Looking To End American Express Partnership

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For ten years, JetBlue and American Express have been partners on the airline’s co-branded credit cards. But a new report claims that this longterm relationship may be coming to an end with JetBlue and that it’s already picked out a new partner.

This is according to Bloomberg, which cites the always reliable “people with knowledge of the matter” who claim that JetBlue has reached a deal with Barclays Plc and MasterCard Inc. to take over its co-branded card business.


If true, it could be a substantial loss for AmEx, as it will lose both the $40 annual fees from the airline cards along with the interest on all the retail purchases cardholders make to earn travel rewards.


AmEx has already confirmed that it’s long exclusive relationship with Costco is ending in 13 months; news that sent the card company’s stock downward. It is not commenting on the Bloomberg report and neither are the airline, MasterCard or Barclays.




by Chris Morran via Consumerist

Ad Execs Pick Their Favorite Fake ‘Saturday Night Live’ Ads From Last 40 Years

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“After five or ten fish, it gets to be quite a rush,” is a slogan more ads should employ.

“After five or ten fish, it gets to be quite a rush,” is a slogan more ads should employ.



This weekend, NBC’s Saturday Night Live will celebrate turning 40, which is incredibly depressing for some of us who have fuzzy childhood memories of sneaking downstairs to watch Chevy Chase, Gilda Radner, John Belushi and others do things that we knew were hilarious even if we were too young to understand. So what better way to end the week than to look back at some of the best fake ads ever aired on SNL.

Bloomberg asked some real advertising executives to choose their favorite fictional ads from the late-night show’s lengthy run. Here are the ones that we agree with:


The Bass-O-Matic



Technically, it’s the Super Bass-O-Matic ’76, which puts an end to the “years of troublesome scaling, cutting and gutting” by letting you use the whole bass with “no fish waste.”


The beauty of this ad — which is really more of a progenitor of Billy Mays-style TV pitchmen — is that it’s just Dan Aykroyd in an amazing suit, pulverizing an actual fish in a typical kitchen blender… followed by a fake-out of Big Dan slurping on the liquefied bass (you’ll notice the convenient cutaway before he pours himself a glass).


The best part — it comes with a free booklet: “1,001 Ways to Harness Bass.”


Colon Blow



TV viewers of a younger generation may take for granted the fact that every other food commercial now emphasizes a product’s colon-related health benefits, but the health food trend was just beginning to cross over into mainstream acceptance when the late, beloved Phil Hartman sat down for bowl of Colon Blow.


“Sounds delicious,” he says of the cereal. “But is it really higher in fiber than my oat bran cereal?”


And when the narrator informs him that it would take more than 30,000 bowls of his current cereal to equal the fiber content of a single serving of Colon Blow, Hartman finds himself perched perilously atop a mountain of cereal bowls, screaming that “Colon Blow must be the highest fiber cereal on the market!”


The kicker is the delightful “Colon Blow and you-ooh-ooh… in the mornin'” jingle paired with the warning that the cereal “May cause intestinal distention. Consult a physician.”


First Citiwide Change Bank



As the Baby Boomer generation tried to figure out what to do with their disposable income in the ’80s and ’90s, a number of investment banks and other financial services aired incredibly earnest, self-serious ads featuring testimonials of both customers and helpful, handsome employees.


This classic ad skewers those commercials, applying that same “We’re here for you” approach to a bank that does nothing more than make change for its customers.


“We will work with the customer to give that customer the change that he or she needs,” explains one Citiwide staffer. “If you come to us with a $20 bill, we can give you two tens. We can give you four fives. We can give you a ten and two fives. We will work with you.”


The ad also mocked the new products that these established financial institutions were increasingly pushing on customers.


“With our experience, we’re gonna have ideas for change combinations that probably haven’t occurred to you,” says the employee. “If you have a $50 bill, we can give you 50 singles. We can give you 49 singles and ten dimes. We can give you 25 twos. Come talk to us.”


Bad Idea Jeans



Inexplicably, this one didn’t make the list of favorite ads from the ad execs, perhaps because this 2012 Verizon ad basically ripped off the SNL skit’s entire gimmick, but it has to be mentioned as a perfect piece of commentary on the “guys just doin’ stuff and bein’ guys ads” from the early ’90s, in particular the Dockers pants commercials.


In addition the infinitely quotable lines — “I don’t know the guy, but I’ve got two kidneys and he needs one,” or “Even though it’s over, I’m going to tell my wife about the affair” — it’s a chance to see a young Bob Odenkirk before his eventual transformation into Saul Goodman.




by Chris Morran via Consumerist

Police Seek Man Caught On Security Camera Stealing Security Camera

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cameraguyHere’s the thing with surveillance cameras: the video that they capture usually goes somewhere. Somewhere else. We don’t know whether the men who were caught on camera removing the very camera that caught them thought that they were destroying the evidence by stealing the cameras, but removing a camera does provide a nice, up-close view of the person removing it.


This crime happened back in October, but police in Suffolk County, New York (on Long Island) just released the footage this week. The man and his accomplice drove up to the camera outside of a motel in a pickup truck pulling a landscaping trailer, then climbed up and took it.


What a nice level of detail. No wonder someone wanted to steal that camera.



If, by any chance, you happen to know anything about the men in the video or the camera theft, you can call 1-800-220-TIPS.


VIDEO: Long Island thief caught on camera stealing camera [New York Daily News]




by Laura Northrup via Consumerist

Costco Says Dumping American Express Was About “Saving Money For Customers”

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Yesterday, American Express announced the impending end of its monogamous relationship with Costco, meaning that not only will AmEx cards no longer be accepted at the popular warehouse store but that co-branded AmEx/Costco credit cards will be useless after March 31, 2016. Now Costco is breaking its silence on the split, saying it was all done in the best interest of Costco shoppers.

“Everything comes down to cost and saving money for our members, and that’s what it’s all about,” the Costco VP of investor relations tells the Wall Street Journal. “In general, things come down to economics.”


It also comes down to a chance for Costco to make a few billion more in credit card sales. Even though it only currently accepts AmEx cards, the company manages to bring in more than $100 billion in revenue.


Since most AmEx cardholders also have credit cards for the larger MasterCard or Visa payment networks, Costco can increase the number of customers it reaches.


Some Costco customers who didn’t want to sign up for an AmEx account and didn’t want to be burdened with carrying around wads of cash go through the process of buying Costco cash cards through the company’s website (which already accepts cards other than AmEx) and then use those cash cards when shopping at their local Costco. Depending on which card network Costco ultimately goes with, some of these customers will be able to use their plastic directly at the store without the intermediate cash card step.


In addition to seeking out a larger base of credit card users, Costco may end up getting better terms from whichever network it ends up in bed with. The store had reportedly been seeking improved terms with AmEx but the two parties couldn’t agree.


As Reuters points out, there may be an incentive for a banking partner to make a sweetheart deal with Costco. In addition to making money off of Costco transactions, the card-issuing bank would see income related to other purchases of co-branded cards. And since a card on the MasterCard or Visa network is going to be accepted at more retailers, the bank has more opportunities to earn.




by Chris Morran via Consumerist

Do We Choose Which Products We Like Based On How Easy They Are To Pick Up?

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How hard do you look at products before you grab them? While we’re usually not thinking, “oooh that looks nice and grabbable, I’m going to buy it,” one researchers says that how easy objects are to pick up and use might have some effect on us when it comes time to choose what we want.

NPR’s Goats and Soda blog checked out a new book by Sian Beilock, a psychologist at the University of Chicago, that looks at how our bodies affect our brains called How the Body Knows Its Mind.


She also did a study with the goal of finding out if we might pick up objects based solely on how easy it is to pick up, whether or not we like the thing or not.


To test that, she put two kitchen objects in front of volunteers, with the utensils placed in different positions that made them easier or harder to pick up. So a spoon and a spatula could go on the table, but the spoon has its handle pointing toward participants while the spatula’s points away.


Her study found that 63% of the time, people preferred the object that was easiest to grab.


“This means that subtle changes in the placement or packaging of products can have big effects on people’s desire to buy them,” she observes.


This could be the kind of thing behind Coke’s redesign of its two-liter soda bottle in 2008, NPR notes, changing the shape to make it curvier, and thus, “easier to hold and pour,” as a Coca-Cola rep put it. That led to a surge in Coke two-liters over Pepsi, Beilock says.


That curvy, easy to grab shape “might push you to buy it even knowing it’s not the right decision,” Beilock surmises.


Your Brain May Want That Bottle Of Soda Because It’s Easy To Pick Up [Goats and Soda]




by Mary Beth Quirk via Consumerist

This Taxi Driver’s Business Secret: Bootleg Venezuelan Gas

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Technically, gas in Venezuela is even cheaper than this. (J B)

Technically, gas in Venezuela is even cheaper than this. (J B)



When you live on an island, things that have to be imported are expensive. For example, on the Caribbean island of Aruba, gasoline costs more than $4 per gallon. That would make it fairly expensive to be a full-time taxi driver, wouldn’t it? Yes, if it weren’t for one driver’s brilliant yet illegal trade secret: sailing to Venezuela with a bunch of gas cans.

Bloomberg Businessweek outlined this scam after meeting the driver. It’s pretty simple: he sails to Venezuela maybe once a week with a whole lot of small containers, then fills them at the national gas price of 1/5 of a U.S. penny per gallon. Yes, that is the actual price.


Venezuela has a few strange accidents of history going for it leading to that gas price: first, they’re a country with vast oil reserves. Second, they have a socialist government that heavily subsidizes their gas production. Third, economic crises have led to inflation that has devalued their currency compared to other countries, making Venezuela a really great place to pick up some cheap gas.


The taxi driver, who already makes decent money since he mostly drives American tourists around, says that he saves around $17,000 a year by making these very illegal trips to Venezuela.


How an Aruba Taxi Driver Saves $17,000 Bootlegging Venezuela Gas [Bloomberg Business]




by Laura Northrup via Consumerist

New MLB Commissioner Won’t Do Anything To Get Dodgers Back On L.A. TV

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Sorry, Dodgers fans. New MLB Commish Rob Manfred doesn't care whether you can watch your team on TV.

Sorry, Dodgers fans. New MLB Commish Rob Manfred doesn’t care whether you can watch your team on TV.



With pitchers and catchers set to report to spring training in the coming week, and the start of the 2015 Major League Baseball season fewer than eight weeks away, the overwhelming majority of Dodgers fans in Los Angeles are still unable to watch their hometown team on TV. And even though now-former MLB Commissioner Bud Selig had said during his final months that the league would do “everything we can to break the impasse,” those words now ring hollow as Selig’s replacement has confirmed he wants nothing to do with getting baseball back on TV in L.A.

For latecomers who don’t understand why 70% of L.A. residents can’t watch the Dodgers, here’s a quick recap.


Launched in 2014, SportsNet LA is a cable TV station jointly owned by the Dodgers and Time Warner Cable. Because the channel’s owners are reportedly asking far too much money for access to the station, it’s currently not available to the other pay-TV providers in the region or to the satellite companies that actually compete with TWC.


Before SportsNet LA came on the scene, Fox Sports West’s Prime Ticket channel had most been carrying Dodgers games. Unlike the newer station, Prime Ticket was also available to satellite subscribers and other terrestrial pay-TV carriers in the area.


TWC is reportedly demanding that carriers pay $4-5 month per customer to offer SportsNet LA, which is only slightly less than pay-TV providers pay to carry ESPN, the most expensive cable network. Additionally, the TWC demands would require that anyone carrying SportsNet LA offer the station on their most popular tier of service, meaning DirecTV and Dish couldn’t put the channel in some regional sports tier for an additional charge. Thus, the satellite companies would have to either eat the cost of SportsNet LA or raise all customers’ bills to pay for a station that not everyone may want.


The Dodgers are good, but no team is good enough to demand rates and conditions that would have such a chain reaction for everyone’s cable bill.


TWC guaranteed the Dodgers more than $8 billion over 25 years, which is why it’s trying to charge so much. But if it doesn’t find other pay-TV buyers for the channel, it may have difficulty making that guarantee using its own subscriber base.


And while the Dodgers had a good season last year, which would seem to bolster the argument that cable companies should pay a premium price for SportsNet LA, fortunes change very quickly in pro sports and teams that were at the top can quickly sink to the bottom.


There had been some hope that MLB leadership would intervene and take the team and TWC to the side for a reality check.


But recently installed MLB Commissioner Rob Manfred recently made it clear that he wants nothing to do with this mess.


“Distribution issues are fundamentally issues between the rights holder and the distributors,” Manfred told reporters, according to ESPN. “I have no role or leverage in terms of inducing anybody to do anything in that process… We stay in touch with the Dodgers, the Dodgers are very concerned and obviously want to have distribution, as do we, but we just don’t really have a seat at that table.”


In a new column for the L.A. Times, Bill Plaschke spreads the blame around on all involved parties — from the team that got greedy and made an exclusive deal with a new network only carried by one provider, to the cable company that refuses to acknowledge it’s demanding too much for a regional sports channel with only one good team, to the satellite companies that are taking a hardline stance on the negotiations.


“Everyone is arrogant, everyone is wrong,” he writes, adding that too much emphasis has been put on the notion that Comcast’s pending acquisition of TWC and AT&T’s pending merger with DirecTV will resolve the situation. “[E]veryone is now blaming the whole mess on a couple of slow-moving marriages that were supposed to clean it up, but have only made it worse.”


[via Fierce Cable]




by Chris Morran via Consumerist

Eatery Surprises Diners By Picking Up The $5,182.19 Tab For Entire Restaurant

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What’s better than a night out on the town? A night out on the town that involves a surprise free meal. In a move that’s good for the business’ image and definitely welcomed by diners, a restaurant in a Detroit suburb told patrons the owners were picking up the tab… for everyone.

The entire $5,182.19 to cover the cost of all the food and beverage consumed by tables at the restaurant Wednesday night was wiped away by the owner, reports the Detroit Free Press, with a matching donation going to the Royal Oak Boys & Girls Club as well.


The company that owns the restaurant decided giving away free meals would be the best way to celebrate the eatery’s first anniversary, and the owner’s way “of saying thank you to the people who’ve been loyal supporters” and helped him open the restaurant as well as a lounge upstairs.


He says he chose the Boys & Girls Club to support because it is dedicated to “giving kids a good path to go down” and teaches them they can succeed if they stay focused and pursue their dreams.


Though no guests were interviewed, a PR rep for the restaurant said some diners didn’t believe what was happening at first, and were very grateful. “Guests were thanking everyone they could — the servers, the hostesses, even the valet,” he said.


Again — smooth PR move? Of course. But who’s going to argue with a free meal and money going to a good cause?


Surprise! Bistro 82 picks up $5,182.19 in dinner tabs [Detroit Free Press]




by Mary Beth Quirk via Consumerist

Police Charge Head-Butting Walmart Customer With Assault

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Although the Walmart tax worker who was head-butted by a shopper at first declined to press charges against the woman, police confirmed that after a trip to the dentist for some broken teeth, assault charges have been filed.

Police in Texas said though the worker didn’t want to file formal charges after the fight, which was caught on video and shows the shopper ramming her head into the worker’s face, at first. But as KHOU-11 reports, a dentist’s evaluation found that two of the worker’s front teeth were loose.


She contacted police on Wednesday to tell them she wanted to press charges, and provided medical records to back up her tooth claims. Police say they’re planning to file a warrant for the shopper’s arrest soon.


The customer had claimed that the worker had been rude to her during a previous visit, and uttered something under her breath before their filmed physical encounter.


Charges filed against woman involved in Walmart fight [KHOU-11]




by Mary Beth Quirk via Consumerist

Mother Of Autistic Boy Claims IKEA Discriminated Against Her Son

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ikeaplayroom IKEA has three prongs to its stores’ playroom policy — a height restriction, a potty-training requirement, and no adults. A Kansas mom says this last rule is discriminatory to her son and other children with autism who require the presence of an adult caregiver.


The mom tells Kansas City’s WDAF-TV that she wanted to treat her 9-year-old with a visit to the store’s playground after they finished shopping. But an IKEA employee told her that she could not go inside the room with her son.


She claims to have offered to let her son go into the playroom on his own, but the employee allegedly told her he couldn’t because she’d already disclosed that he had autism. The store denies that this happened.


Further discussions with different managers proved fruitless, says the mom.


“It’s unbelievable in this day and age when we have so many freedoms and rights that a company policy actually denies the child a right to play with other children,” she tells WDAF.


A rep for the retailer tells the station that IKEA doesn’t have policies dealing specifically with children with special needs, but maintains that rules are rules and they exist for good reasons.


“There are certain pieces that we need to hold in place for the safety of all the kids that come,” she explained, “which is just that we need to make sure that they’re potty trained, they’re within those height restrictions, and that no outside adults are allowed in with them.”





by Chris Morran via Consumerist

Customers Rush To Use Grocery Store ATM Paying Out Double Cash

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Customers at a Morrisons grocery store in the United Kingdom received an exciting surprise if they went to take some money out of the store’s cash machine: it was paying out double. No, this is not a thing that was actually supposed to happen, but customers rushed to the store to take out some extra money…even though it would be fairly easy for the ATM owner and their banks to determine who had taken out more cash than they were entitled to.

This all went down at a Morrisons supermarket in Stanground, United Kingdom. After word got out about the machine doubling customers’ money, other customers report long lines around the machine within aa short time of when the double cash bug began.


“We were quickly notified that a fault had occurred with the Link cash machine outside of our store. Our colleagues attended, switched the faulty ATM off and notified the bank,” a spokesperson for the grocery chain told the Peterborough Telegraph. The machine’s operator came to fix the bug, but the Telegraph wasn’t able to talk to someone from the company to find out what the bug was: if, indeed, the company would even be willing to disclose that information to the public.






Shoppers in Peterborough flock to cash machine as it pays out double [Peterborough Telegraph]




by Laura Northrup via Consumerist

Visa, MasterCard Working On Security Improvements To Make Data Breaches Suck Less

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The data breaches, major and minor, that we’ve seen over the past few years aren’t going anywhere. Payment system and database hacks are, for now, basically inevitable. And that’s why Visa and MasterCard have both announced plans to expand their security features for online shopping.


The Wall Street Journal reports that the two largest credit card companies have this week both announced new initiatives launching this spring to protect shoppers (and merchants) from fraud and theft.


MasterCard frames their two-pronged approach as increasing “peace of mind.” One element is a program called MasterCard Safety Net. The company claims vaguely that Safety Net “provides an independent layer of security on top of the tools and policies of financial institutions, by monitoring and blocking specific transactions based on selected criteria.”


If that sounds like it might be inconvenient and/or creepy, MasterCard has apparently guessed that you feel that way. The company promises, “Safety Net is designed to intervene only in extreme cases to block fraudulent activity.”


The other half of MasterCard’s strategy is biometrics. The company is pairing with First Tech Federal Credit Union to work on a pilot program that will allow customers to use unique identifiers — including face, fingerprint, and voice matching — to authenticate and verify transactions. If it goes well, other card-issuing banks are likely to follow in the future.


And what of more pedestrian security concerns, like getting Americans onto the chip-enabled cards everyone else uses? MasterCard reports that the transition is “well underway”, with half of all cards and just under half (47%) of all point-of-sale terminals projected to be chip-enabled by the end of 2015.


Visa, meanwhile, is taking a different approach. Where MasterCard is focusing on making the customer prove a charge is authorized, Visa is working on scrambling information that might be stolen, so that it’s useless when it is.


Their initiative is called the Visa Token Service, and it launched last year. It works in basically the same way Apple Pay does (in fact, it’s part of Apple Pay): instead of transmitting your 16-digit card number, expiration date, and security code, Visa instead shares a unique number — your token — with the merchant getting paid.


If someone intercepts the transmission or the system and manages to yank that token, all they have is a string of numbers. It’s not a thing that can be cloned onto a new payment card or used in any meaningful way.


What’s new about it is that Visa is trying to expand the Token Service out of just mobile payments, and into traditional online retailers as well. When your credit card is stored on the site of a merchant you regularly shop with, that’s a weakness: anyone who breaches that database has to everything they need to commit fraud on your card. But if the merchant stores a random token in your account information, instead of your credit card number, that data once again becomes meaningless to thieves even while it remains convenient to consumers.


It will continue to take time for both companies, as well as the thousands of companies people shop with, to get all of their systems upgraded. But given that tens or hundreds of millions of payment card data breaches happen every year, every step helps.




by Kate Cox via Consumerist

Target Owes Minnesota-Based Businesses $3.8M Over Failed Canadian Stores

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Target Corporation isn’t the only company losing money by closing its Canadian division. The retailer owes nearly $3.8 million to more than 60 businesses in Minnesota.


KSTP-TV reports that debts from the retailer’s failed international expansion range from $1,000 to $500,000.


Those debts are currently in limbo, while 67 business owners wait for Target to complete its liquidation process.


One business owner tells KSTP that he is owed $252,330, but invoices not listed with Target Canada filed for creditors protection last month brings the total to more than $400,000.


“It really hurts,” the man says of his anticipation to only receive pennies on the dollar for the debts.


The man says his company, which helped organize inventory displays at Target stores, will likely lay off 200 part-time employees in Canada and take out a line of credit to pay for severance packages as a result of Target Canada’s demise.


“When something like this happens, we have to borrow money,” he tells KSTP.


A spokesperson for Target says the company remains committed to repaying creditors “in a fair and orderly way.”


In all, Target Canada has a total of 1,793 creditors, with most money owed to other Target companies. Target Brands Inc. and other subsidiaries based in Minneapolis are owed more than $3.4 billion.


Minnesota Businesses Owed Millions as Target Canada Liquidates [KSTP-TV]




by Ashlee Kieler via Consumerist

Uber Adding “Panic Button” To Mobile App In Chicago

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A few weeks after announcing that Uber would implement a panic button feature in its app for users in India after allegations of rape against a driver there, the company now says it’ll be launching the safety feature in Chicago soon as well.

Uber’s Midwest Regional Manager Andrew MacDonald confirmed the button to the Chicago Sun-Times, but didn’t offer a firm time frame on when the feature would be available in Chicago, saying only it’ll happen in the “next several months.”


The news comes after two Uber drivers were charged in Chicago recently with sexually assaulting passengers. Riders can press the button to alert the police in case of an emergency, but that’s about the only detail of how the process will work.


As for whether the panic button will eventually be an option for everyone, Uber General Manager Chris Taylor couldn’t confirm if Chicago is the first U.S. city to test the feature, but said that”as it is perfected, it will become something that is more broadly used.”


Uber’s MacDonald points out that there’s another safeguard in place, mainly that both riders and drivers give personal information to Uber, and the whole trip is tracked by GPS.


“The reality of it is, if you have bad intent, an Uber trip is the worst place to commit a crime,”MacDonald said. “To put it crassly, you’re going to get caught.”


Uber panic button coming to its Chicago mobile app [Chicago Sun-Times]




by Mary Beth Quirk via Consumerist

Waitress Caught Editing Customers’ Tips To Add $10 Or $20 For Herself

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receiptgrab One good reason to pay your restaurant bill in cash: Tipped employees get that money right away without having to worry about being docked fees for card-processing. Another good reason: A scammy server can’t artificially inflate your credit card tip with some crafty work of the pen.


WTAE-TV reports that a waitress at an Italian restaurant in Pennsylvania was caught doctoring low-dollar credit card tips to enrich herself (and feed an alleged drug problem).


So if a customer wrote in a $5 tip, police say the waitress would write in a “1” or “2,” suddenly increasing that to a $15 or $25 tip.


Of course, if you’re leaving a $5 tip on your meal, that means you probably only spent around $20-25 on food to begin with, so customers are going to notice when they’re ultimately charged upwards of twice the menu price.


And they did notice, complaining to the restaurant about the apparent errors.


“We figured out who the server was, and then we pulled all of her slips,” the manager tells WTAE. “We tried to go through and get as many of the customers’ names, numbers and call them and take care of it and refund them.”


After being fingered for the scam, the waitress reportedly fessed up to her crimes. The restaurant believes that around 20 customers’ bills were affected by the bogus tips.


The manager says changes have been made to restaurant procedures that will hopefully prevent this from happening again.


“”We go through all the slips every night just to make sure nothing is fishy,” he explains. “We just really didn’t expect one of our workers to be doing that, but when it happens, it makes you aware. Nobody should have to worry about it again, coming here.”


[via Eater]




by Chris Morran via Consumerist

Gamblers Who Won $1.5M Must Return Winnings Over Unshuffled Cards

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Back in 2012, some gamblers in Atlantic City realized there was a pattern to the way the cards were coming out while playing mini-baccarat and won 41 straight hands worth around $1.5 million in total. But this week a court ruled the winnings must be returned because the cards had not been shuffled.

According to the AP, the decks were supposed to have been pre-shuffled by the manufacturer before being used at the Golden Nugget casino. But once the group of 14 players realized the pattern to the cards, they began increasing their bets from $10/hand to $5,000/hand.


The casino allowed the gamblers to cash out $558,900 of their winnings, though the remaining million dollars was held back as the Golden Nugget sued the 14 players, alleging that the game violated the state’s Casino Code because the lack of shuffling — which the manufacturer acknowledged — created a game that was so unfairly balanced in favor of the players.


“The dealer did not pre-shuffle the cards immediately prior to the commencement of play, and the cards were not pre-shuffled in accordance with any regulation,” wrote the judge in the ruling. “Thus, a literal reading of the regulations… entails that the game violated the (Casino Control) Act, and consequently was not authorized.”


The players have been ordered to return the winnings they’ve received and the casino is to return the money put up by the gamblers. However, it appears likely that this ruling will be appealed.




by Chris Morran via Consumerist

Colorado Florists Offering Pot-Themed Bouquets For Valentine’s Day Because Love Is Just So Dank

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(DEARTH !)

(Just picture a bunch of flowers around that. DEARTH !)



When it comes to marijuana in Colorado, now that the stuff is legal for recreational purposes, you better believe retailers are trying to lure in all the greenery loving customers it can. So what better way to show your cannabis cutie how you feel than with a “budquet” of marijuana? I would also like to apologize for the phrase “cannabis cutie,” but it cannot be helped.

These arrangements include flowers, one because a bouquet entirely made from pot would likely be a bit pricy and also because it’s just too stinky.


“You can’t do a lot because the smell is so overwhelming. It’s more of a little accent here and there,” the owner of one Denver shop tells WTSP.com.


She maintains that for pot fans, incorporating their favorite plant into their daily lives is just like giving someone chocolate or wine.


There are legal parameters in place for these arrangements, in order for florists to make them: The customer must provide the marijuana, and the florist cannot deliver the result, it has to be picked up at the store by the buyer.


Colo. florists offer pot-themed Valentine’s Day bouquets [WTSP.com]




by Mary Beth Quirk via Consumerist

National Grid Cuts Off Mall’s Electricity For Apparent Non-Payment

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Rotterdam Square Mall, outside of Schenectady, NY, is not doing so well. It keeps losing stores, as dying malls tend to do, with its Gap and Macy’s shutting down early this year. Yesterday, something unusual happened when the mall’s power went out…not because of weather or supply issues, but allegedly because of an unpaid bill.

We don’t know how much that bill is, because the local power company, National Grid, doesn’t give out that information for fairly obvious privacy reasons. However, the mall nearly had its power cut off back in November, and at that time, the outstanding balance had reached over $100,000.


If you’re wondering how doomed this particular mall is, it has both Sears and Kmart as anchors, in addition to its Deb store closing along with the rest of that chain, the mall has also lost its Gap store, and another anchor in Macy’s.


The owner wouldn’t talk to the media, and a security guard at the mall referred a reporter to the owner. The mall remained inexplicably open through the power cutoff, but at least anchors Kmart and Sears have their own power meters and are not dependent on the mall’s electricity.


The owner has other malls, many of which are not in great physical or financial shape. One had to be demolished after he admitted that he couldn’t afford repairs to keep the structure safe.


No checks, no payments, no power [Albany Times Union]




by Laura Northrup via Consumerist

U.S. Airports Ditching Customs Forms For Travelers To Speed Things Up

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The millions of passengers flying into U.S. airports will have one fewer hassle to deal with after those often long flights, as the White House said it’s doing away with customs forms by the end of 2016.

Part of the reason the government is doing away with the lengthy 6059b customs declarations forms is to try and cut down on long wait times for travelers, reports the Associated Press, and to “improve the arrivals process at all airports.”


Those are the forms that ask you whether you’ve got say, ginormous African snails in your bags.


“The safety and security of this country will always come first, but we can and must also ensure that the travel experience continues to be welcoming, friendly, and efficient,” the White House said.


Along with getting rid of the forms, there will be action plans in place for the busiest 17 airports, automated passport control kiosks and the ability to submit passport information via smartphone.


US to scrap customs forms for air travellers [Associated Press]




by Mary Beth Quirk via Consumerist

3 Things Costco Shoppers Need To Know About Split From American Express

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Yesterday, American Express confirmed rumors that it would be ending its exclusive partnership with Costco at the end of March 2016. While that is more than a year away, Costco members and AmEx cardholders already have some important questions.

1. Is this just an end to exclusivity or will Costco completely stop accepting AmEx cards in stores?


AmEx has stated that both the exclusivity arrangement and its merchant acceptance agreement with Costco are coming to and end. So, barring some change between now and March 31, 2016, American Express cards will no longer be accepted at Costco after the partnership ends.


2. I have a co-branded Costco/AmEx TrueEarnings card. What will happen to that?


According to the Wall Street Journal, those particular cards will be useless come April 1, 2016, as holders won’t be able to use them in Costco stores or at any other retailers.


However, AmEx says that it will offer a new type of card to holders of these co-branded accounts, though it isn’t yet providing specific details on when that will happen or what, if any, benefits those new cards will provide or what fees will be charged.


3. So does that mean that Costco will start accepting all credit cards?


That’s a possibility, but seems unlikely, as the purpose of an exclusivity deal is intended to save the merchant money on payment processing. Rather than suddenly open the floodgates to accepting multiple types of cards, the odds are in favor of Costco going with another exclusivity deal with either MasterCard or Visa. While that would once again limit Costco shoppers to just one type of card, it will be a larger pool of consumers than AmEx provided.


In 2014, Costco Canada ended its exclusive partnership with AmEx and replaced the payment network with MasterCard. The co-branded credit card in Canada is now a Capital One MasterCard. The company has reportedly been talking to both CapOne and MasterCard about doing the same thing in the U.S., but nothing has been announced.




by Chris Morran via Consumerist

USPS Trying To Finally Replace Old, Gas-Guzzling Fleet Of Delivery Trucks

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In an effort to stop effectively pouring money straight into the gas tank, the United States Postal Service has taken the first step toward retiring its fleet of decades old, gas-guzzling trucks. The agency spent more than $539.7 million on fuel in its last fiscal year, partly because some of the trucks are just so darn old.

The white trucks we all know so well showed up in the late 1980s and early 1990s — long before Amazon.com, my young grasshoppers — making them pretty much dinosaurs in the new consumer world that has emerged since then, notes the Wall Street Journal.


Namely, they’re too small, inefficient (getting around 10 miles to the gallon) and unsafe to do the job right. So the USPS is starting the process to figure out how it can retire the aging fleet. It’s issued a request for information to start the process off.


Thus far General Motors is interested in winning the contract, which could bring in about $5 billion in revenue for the winner.


“Though the existing fleet has served the Postal Service well, it has become expensive to continue to maintain the aging vehicles. More importantly though,” a USPS spokeswoman told the WSJ, “shifts in consumer trends are driving a lot of factors being considered in a next-generation vehicle.”


Changing up the trucks won’t only bring in some cash for whichever automaker wins the contract, but will also save the USPS in fuel and logistical improvements. It’s already bleeding cash, and this could help to stem that flow.


The USPS is looking for about 180,000 “next-generation delivery vehicles” which would eventually replace its 163,000 light-duty mail trucks it’s using now. Those trucks were designed to deliver letters, and are now used at a time when the USPS delivers more packages than snail mail letters.


Also, letter carriers want cupholders, among other things.


“The postal service is experiencing record growth in package delivery, and obtaining vehicles that are designed with the changing mail mix in mind will help improve efficiency of delivery operations,” the spokeswoman said, adding that the USPS is open to any proposal it receives.


The USPS will hold a conference on Feb. 18 to answer questions from potential suppliers about the process, she says.


“It’s the right time not only because of maintenance challenges but because it’s a good opportunity to improve efficiency,” she said.


Postal Service Seeks to Retire the Old Mail Truck [Wall Street Journal]




by Mary Beth Quirk via Consumerist

Consumerist Friday Flickr Finds

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Here are eight of the best photos that readers added to the Consumerist Flickr Pool in the last week, picked for usability in a Consumerist post or for just plain neatness.











Want to see your pictures on our site? Our Flickr Pool is the place where Consumerist readers upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click “Join Group?” up on the top right. Choose your best photos, then click “send to group” on the individual images you want to add to the pool.




by Laura Northrup via Consumerist